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EXPIRED Samsung 16GB Galaxy Tablet for £149 on HMV.com

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  • sallysaver
    sallysaver Posts: 804 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I am not having a particular swipe at HMV, but why are stock control systems in this country so useless?
    M&S are also pathetic..... especially during the sales.
    Is it just UK companies who have such (r@p systems or is a decent stock control system an impossibility.
    How difficult is it to set up a system where you enter stock levels of 500, and as and when they are ordered the stock level falls accordingly. Once all 500 have been ordered the item is shown as oos.
    How complicated is that ???????
    How can they run a business when they have no idea what their stock levels are?
    How can they maintain efficient stock levels if they do not have triggers - i.e when to reorder stock.
    You cannot reorder if you do not know your existing stock levels are low.
    I mean, am I talking rocket science here or what ?

    Same when I go into a store and they haven't got the product I want - but they have no idea when they will get more in !
    They say they have 3 more trucks expected tonight - but openly admit they have no idea what 'head office' will be sending them.

    As others have posted on this grabbit, and on many other threads, it is the pure waste of time spent by customers ordering things (esp dozens of items for example in M&S sale) that drives people nuts.
    Then to be waiting expectantly for your goods to arrive, only to receive sometimes a succession of emails saying various items are now oos.

    How inefficient.
    Do the idiots not realise that it will affect future sales.
    I for one never order from M&S anymore as my life is too short to waste hours trawling through their site and ordering items, for it all to have been for nothing.

    All I can say is if their stock control system is typical of how the rest of the company is managed, no wonder they are in financial trouble.:cool:
    How can they value their assets if they don't know what stock they have ?
    Beggars belief.
    Sorry rant over.:p
    Couldn't have put it better myself. Only one thing missing and that the fact that Tesco's aren't mentioned. Lots of disappointed customers over on HUKD as well regarding the Acer Aspire. Sally
  • tractor13
    tractor13 Posts: 20 Forumite
    If what I am hearing is true, that this was not a mistake and that there aren't enough to go round, can someone tell me if there is some sort of trading standard making this sort of thing against trading rules? I would have accepted it had it been a mistake because these things happen, but if this was a ploy to generate interest, then I'm not having it. They have wasted the time of thousands of people, deliberately it seems and that just isn't good enough. Any ideas?
  • maureen59
    maureen59 Posts: 246 Forumite
    tractor13 wrote: »
    If what I am hearing is true, that this was not a mistake and that there aren't enough to go round, can someone tell me if there is some sort of trading standard making this sort of thing against trading rules? I would have accepted it had it been a mistake because these things happen, but if this was a ploy to generate interest, then I'm not having it. They have wasted the time of thousands of people, deliberately it seems and that just isn't good enough. Any ideas?

    Ring Them: 0845 603 8576
    Maureen
  • Just checked my status and it now reads 'Item deleted, we are trying to obtain from alternate sources' That's it then, game over LOL
  • scotty1971
    scotty1971 Posts: 1,732 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Just checked my status and it now reads 'Item deleted, we are trying to obtain from alternate sources' That's it then, game over LOL


    i have the same message!! and i ordered on friday
  • clairev36
    clairev36 Posts: 90 Forumite
    scotty1971 wrote: »
    i have the same message!! and i ordered on friday

    Same comment on my order too, I placed my order Saturday around 1pm. Sort of made my mind up for though, I think I'm going to hold out for and iPad.
  • did anyone choose the £6 express shipping? just wondered how that would have worked?
  • clairev36
    clairev36 Posts: 90 Forumite
    Just another thought be interesting to see what happens to those keen eBay sellers?
  • meanbean
    meanbean Posts: 170 Forumite
    So does mine. It also says 'open order.' Which isn't an outright 'no chance of getting one' I suppose.
  • luvvlyjubbly
    luvvlyjubbly Posts: 2,440 Forumite
    tractor13 wrote: »
    If what I am hearing is true, that this was not a mistake and that there aren't enough to go round, can someone tell me if there is some sort of trading standard making this sort of thing against trading rules? I would have accepted it had it been a mistake because these things happen, but if this was a ploy to generate interest, then I'm not having it. They have wasted the time of thousands of people, deliberately it seems and that just isn't good enough. Any ideas?
    Please do it on my behalf as it's clearly to gain interest, but it was worth a shot to order.......although if somebody actually gets one I'll be happy.....
    There is no way this massive company doesn't have some kind of stock control
    Never put off until tomorrow what you can avoid doing altogether.:D
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