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Victim of eBay fraud. What to do?

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Comments

  • zzzLazyDaisy
    zzzLazyDaisy Posts: 12,497 Forumite
    Part of the Furniture Combo Breaker
    If all else fails, send a letter to the registered address, setting out the details of the purchase and bank transfer and enclosing a print-out of the ebay invoice.

    Tell them you require delivery of the laptop within 7 days, failing which you will commence proceedings in the county court.

    THEN DO IT

    You can make a claim online using moneyclaim. It is easy and takes you through the process step by step.

    If you need help, please feel free to PM me.

    REgards

    Daisy
    I'm a retired employment solicitor. Hopefully some of my comments might be useful, but they are only my opinion and not intended as legal advice.
  • greeneye
    greeneye Posts: 801 Forumite
    Kayban wrote: »
    I bought one of those laptops, and it was delivered fine!! but that was before the account became unregistered. I'd suggests u be patient because the seller was very unresponsive and considering the fact that they are no longer on e-bay. they might not even be checking mails from ebay. You can write a letter to 60 henderson. I think thats the best way!!!!

    Looks like the sellers just found this thread ;)
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If you need help, please feel free to PM me.

    REgards

    Daisy
    Daisy, your willingness to help is much appreciated. We are sending the letter tomorrow. If unsuccessful, we'll contact you later for further advice.
  • Would be good to hear what the outcome of this saga was. I've just purchased some Quickbooks software on eBay and payment needs to be sent to:
    Folight ltd
    60 henderson drive
    Dartford Kent
    Da1 5jz
    Before sending any money off blindly for stuff bought on eBay (especially when the seller does not reply to emails!) I always do my research first. In doing so I found this thread and the alarm bells started ringing! :eek:
  • soolin
    soolin Posts: 75,037 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    fernbreck wrote: »
    Would be good to hear what the outcome of this saga was. I've just purchased some Quickbooks software on eBay and payment needs to be sent to:
    Folight ltd
    60 henderson drive
    Dartford Kent
    Da1 5jz
    Before sending any money off blindly for stuff bought on eBay (especially when the seller does not reply to emails!) I always do my research first. In doing so I found this thread and the alarm bells started ringing! :eek:

    Do they only offer cheques as payment as even that to me looks odd for someone apparently trading as a company? What is the sellers feedback like, is this their normal type of item and what type fo money is involved?

    I'm far too cautious and don't use non recoverable payment methods but many do, so as long as you are 100% happy with the seller I can't see why you would suddenly need to be concerned now after purchase.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • syanide
    syanide Posts: 357 Forumite
    i'd say start the small claims court process against the company.
    =======================
    :cool: Search Engine Specialist :rolleyes:
    =======================

  • fernbreck wrote: »
    Would be good to hear what the outcome of this saga was. I've just purchased some Quickbooks software on eBay and payment needs to be sent to:
    Folight ltd
    60 henderson drive
    Dartford Kent
    Da1 5jz
    Before sending any money off blindly for stuff bought on eBay (especially when the seller does not reply to emails!) I always do my research first. In doing so I found this thread and the alarm bells started ringing! :eek:

    I too saw this software for sale on Ebay & contacted the seller about payment methods. I was a little concerned that I could not pay by Paypal & on searching the net came across this forum. I am glad I did too!. After reading the various tales I emailed them to say I was no longer interested.

    Why do Ebay let this go on?. It is doing them no good, surely they are not making money from these people?.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    fernbreck wrote: »
    Folight ltd
    60 henderson drive
    Dartford Kent
    Da1 5jz
    ... the alarm bells started ringing! :eek:
    Avoid this scum like a plague!
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