Post Office credit card

colinoufc

Just used a PO credit card for a zero percent balance transfer. Was charged the usual fee but it was listed as a purchase & not included as part of the balanced transfer. Upon checking my statement, I noticed that they charged interest on this as a purchase. Although it was only £1.75, I felt this was out of order. When I complained, they immediately said they would refund it. So anyone using PO credit card for this purpose will need to check their statement carefully as I'm sure I'm not the only one this has happened to.

chattychappy

colinoufc wrote: »

So anyone using PO credit card for this purpose will need to check their statement carefully as I'm sure I'm not the only one this has happened to.

Or better still, check their T+Cs ?

chanz4

all of them do this

chattychappy

chanz4 wrote: »

all of them do this

I've found not all do.... some do, some don't. Eg my last MBNA BT fee didn't attract interest.

I'm guessing whether or not it's provided for in the T+Cs, some think it's just not worth the hassle of people phoning up and complaining. The amounts involved tend to be small and interest typically stops running pretty quickly as payments are applied to the interest bearing balance first.

YorkshireBoy

chattychappy wrote: »

I've found not all do.... some do, some don't.

And some say they will in the T&Cs...and some don't say they will but still do!

However, as the OP has found out, for the sake of £1.75 and some goodwill it's often cheaper for them to waive it than to tie up a CSA arguing the toss and the inevitable formal complaint ensuing.

But, depending on how they've done it the OP may see some residual interest (pennies) the following month. If that's the case will they call again?