Would this irk you?

PDC

I thinik eBays advice of

A note on selling any pre-owned clothing on eBay: All pre-owned/used/worn items sold on eBay must be cleaned before sale. Be sure that any item that is not New has been washed before you send the item to your happy buyer.

does confuse some sellers.

I had a compalint from a buyer that an item I sold that was new with tags was creased and unwashed - It had been in the wardrobe for 6 months and never worn, I doublt the paper tags would have survived the wash. You can't please some people on eBay.

Seller should certainly have stated if they'd removed labels and if its clearly not new and you aren't happy I too would return it.

Angie74

The bobbling on it isn't excessive, but enough for me to realise it wasn't new and had been washed/worn. I think she was hoping the buyer wouldn't notice that it had been washed. It was a cotton type scarf rather than wool. Don't know the exact material as obviously she's helpfully cut the label out

I did ask her if she thinks shops have indefinite return periods, as if as she said, the scarf had been in storage for so long it needed washing, then I doubt any shop would have accepted it for a refund in the condition it was in, and the fact that it was obviously bought ages ago! So therefore no reason to cut the label out.

She told me to take my attitude elsewhere, so I told her to take her negative and think herself lucky that I didn't report the item as SNAD and to stop listing her items as BNWOT when they are clearly used!

Didn't hear from her after that funnily enough

Contains_Mild_Peril

Her excuse for removing the label is bizarre! Shops generally won't accept returns without proof of purchase anyway, and while it's entirely possible that the orginal retailer might have delabelled it before selling it as part of a seconds/ catalogue returns job lot, unless the eBay seller is also the original retailer I can't think of any motivation for them to want to "prevent store returns". If it was a private seller who had simply bought or been given something and not worn it, surely they'd try returning it to the shop themselves if they thought there was any possibility the shop would take it back?
In these circumstances the least the seller could do is apologise for failing to include all relevant details in the listing. I occasionally sell "new" clothes which smell of having been in a cupboard for ages, but I don't wash them first, I just say in the description that although the item is unworn it has been stored for a while and therefore might benefit from laundering to freshen it.

OrkneyStar

I would have given her a neutral if she had been polite, admitted the mistake and ideally offered some sort of refund. As it is you are right, I think, to give her a negative which reflects what other buyers might experience if they buy from her.
I have recently sold something, which was slightly bobbled at sleeves, but stated that on the description and included a photo of the area, showing the bobbling. I think this is better than hiding it and some person bids, not realising.
Shame you had a bad experience, but there are still some good deals to be had on ebay.

Angie74

Contains_Mild_Peril wrote: »

Her excuse for removing the label is bizarre! . If it was a private seller who had simply bought or been given something and not worn it, surely they'd try returning it to the shop themselves if they thought there was any possibility the shop would take it back?

She said it was an unwanted gift. And I also thought the same thing, if she thought it was so easy for someone to take it back to the store for a full refund (according to her the RRP was £17.99) Then why didn't she bother doing that herself? Better still, why didn't she do it while it still had the tags on? She said and I quote " It has not ever been worn that I can guarentee as I got bought it for a present & I dont even like it personally" (copied and pasted from her message, not my spelling mistakes etc ) If she didn't like it, why take the tags off, knowing she will never wear it, and why not just take it back for a refund at the time? She's just a barefaced liar.

She also compared me giving her negative feedback for something she had described as Brand new when it wasn't, to someone else giving her neutral feedback for a used dress (that they knew was used as it stated it in the listing) that they paid 99p for, which was bobbly, and she made out they obviously didn't think she was that much in wrong as they could have left her negative like I did, but didn't. Yes because they bought a used a dress, if I'd known I was buying a used scarf, I would have expected it to be in the condition it was in, and would have probably left positive feedback, but I thought I was buying a new scarf, as that is what she said it was, with no mention of it having been new but laundered. Tbh, I'm not even sure if it had been washed prior to sending, or if it was just used so smelt of some sort of perfume. Either way, it wasn't new and had been washed at some point.

Angie74

OrkneyStar wrote: »

I would have given her a neutral if she had been polite, admitted the mistake and ideally offered some sort of refund. As it is you are right, I think, to give her a negative which reflects what other buyers might experience if they buy from her.
I have recently sold something, which was slightly bobbled at sleeves, but stated that on the description and included a photo of the area, showing the bobbling. I think this is better than hiding it and some person bids, not realising.
Shame you had a bad experience, but there are still some good deals to be had on ebay.

I would rather tell the truth in my listings than try and get away with something just to maybe make a couple more pounds. I sell a lot of things BNWOT but they are just that, new! If I'd washed it, for whatever reason, I would state this in the listing. I buy things hoping to wear it, and sometimes leave the label on until I do, just incase but other times, I take the label off thinking yeah I will definitely wear that at some point, and then I just don't, and it stays in my wardrobe forgotten about. I have 3 wardrobes crammed with clothes, and because of that, I sometimes forget I have some things, until I have a sort out, then decide I don't like it anymore, or it doesn't fit me anymore. I do just leave the labels on these days though, as I know what I'm like lol. But if I was going by her rules, I could sell almost everything in my wardrobe as BNWOT, as most of it that has been worn has probably only been worn once and washed once. I tend to stick to the same basics when I do go anywhere, I tend to live in my comfy clothes when I'm at home I just think she's trying to pass off all her used clothes as new when they're not if the scarf is anything to go by.

melliott1963

If you sell things on eBay, make sure you block her, just in case she has ideas of retaliating.

Angie74

melliott1963 wrote: »

If you sell things on eBay, make sure you block her, just in case she has ideas of retaliating.

I already blocked her yesterday. She could always get someone else to do the retaliation for her, but I doubt she's clever enough to think something up

Angie74

OMG! The cheeky cow is still listing things as 'brand new without tags' and then saying this in the listing...

"Stated brand new but has been worn once for a couple of hours so excellent condition like new"

NO IT'S NOT BRAND NEW!!!!! Arrrgh she's really annoying me now. I should have reported her at the time instead of just leaving her negative feedback. She's basically listing everything she's selling as brand new without tags, and probably only admitting to the ones that she knows she can't get away with, even though I would imagine they're well worn, but now she can say well yes it has been worn, as stated in the listing. Well don't list it as new then!!! Can she still be reported for listing things as new at the top, then saying it's been worn in the description?

She's done it with a few of her items, said they've only been worn for a couple of hours so basically brand new. No, once it's worn, it's not new! Did she not bother to wash it after wearing it then?

sharnad

I love it when they list bnwot an spit in the description only worn on ento a wedding, if youve worn it it's not blooming new