SKY Phone Line rental increasing by £2.25 a month with effect from 1/12/2012

KTF

I didnt even know that you could do that?

Gordon_Hose

macman wrote: »

Me neither. But with broadband access now apparently being a fundamental human right, some people tend to get a but antsy if they get deprived of it for a few days...

:rotfl:

Yes, of course. Silly me

Gordon_Hose

PurpleGoldFish wrote: »

Hi All

I'm in the same boat with the 18% increase. Just spoke to two people at Sky's disconnections departement who've said there's nothing they can do for me, not even offered to keep it at the same price for a period, they just said everyones putting prices up and if you can find it cheaper elsewhere, off you go. Landline rental really grinds my teeth as I don't use it, it's just for the broadband.

The increase will mean £14.50 for the line rental plus £7.50 for the broadband (£22), now I'm not sure what to do.... There are a couple of options that look appealling - Virgin have fibre BB for £22.50pm (30MB with unlimited downloads) or there is Orange £13.50 for the landline and £5 for the broadband (£18.50, 10MB speed where I live and unlimited downloads) - with Orange though you can get £100 cashback meaning over the year it's £222 - £100 =£ 122 for the year. I don't know a lot about Orange as a broadband supplier though....

What's everyone else doing?

If I were you, I'd take Virgin over Orange any day of the week.

I'm sticking with sky because of the massive 12 month discount they gave me.

macman

salvo69 wrote: »

Does anybody know if you can ask for a discount if you remove outgoing calls?

No you can't. The line costs the same to maintain whether you make any calls or not.

retepetsir

I've just phoned up to pay for 12 months line rental up front. Took a while for the customer services person to find the option and they had to ask someone, but it's now gone through. Saved a few £££ for the next year.

FleetFanatic

macman wrote: »

They may have been ordered together, but they are separate contracts.

They advertise it as a package. Therefore I purchased said package.
That package no longer applies due to previously mentioned price rise allowing cancellation.

Furthermore, if I cancel the phone line, the said box, which (according to sky's terms & conditions) "must be connected to a fixed telephone line for 12 months." will no longer meet those conditions & thus the original contract ceases to exist.

Oh, hello Tivo...

macman

Not so. A mobile phone contract is a package (airtime and handset), but still two separate contracts. Read the T&C's.

Browntoa

closing this thread as official MSE thread here

https://forums.moneysavingexpert.com/discussion/4227037