Building society took £4000 out of ISA without permission

MarkyMarkD

You have a very strange solicitor - I've always paid at least some money to the solicitor by personal cheque when I've bought houses.

I'm glad that you've got some sort of progress with this, and thanks for the update.

johnmoney05

maybe you can make a complaint to your solicitor as well, why they didn't accept personal cheque?
also when you took the money out from your ISA, did the casher remind you that you couldn't put the money back? I am sure they had a duty to warn you about that.

HazDan

[QUOTE=?
When you took the money out from your ISA, did the casher remind you that you couldn't put the money back? I am sure they had a duty to warn you about that.[/QUOTE]

They didn't mention anything about it and when I take the money out and i sign the slip the cashier says check the amount and sign. They should say 'check the account number, amount and sign'.

baby_boomer

Can anyone remind me what we pay these cashiers by the hour to know our complex financial system like the back of their hand?

I suppose if we paid them enough so that they could be trained and educated to correct all our mistakes then we'd all be complaining about the lousy savings rates on offer .

Either that or we'd all complain about the endless queueing as these same hapless clerks have to go through all sorts of red tape questions to make sure no incompetents can ever sue.

HazDan wrote: »

They should say 'check the account number, amount and sign'.

I've made hundreds of withdrawals in my lifetime and no-one has ever said that to me.

Thank God.

To cover all eventualities I'm sure there must be at least ten questions that anyone at the front of a BS queue "should" be asked before they withdraw a penny :rolleyes: .

But can you imagine the resulting lunchtime queue chaos?

BWZN93

masonic wrote: »

So you know which building society the OP banks with, then? I must say, having to sign for a withdrawal is rather a strange concept to me - I've certainly never had to do that.

You must be mistaken. I have never ever worked for a financial institution that did not require a signature for a withdrawal. To do so would mean that there is no verifiable proof that the request was made by yourself. If there is no verifiable proof then the company concerned leaves themselves open to a whole world of trouble. All withdrawal slips need to be kept for at least 6 years in case they need to be looked at by internal or external auditor. The only exception to this is when you use your pin (in a machine or shop, or in a bank abroad), or on an internet banking system. Ive worked in finance for 7 years, with various companies, not just high street banks.

Alternatively, you may be talking about crediting an account. Not all financial institutions require your signature for a credit.

Jo x