Unable to change to Scottish Power

Terrylw1

Wywth wrote: »

As British Gas accepted your switch request in the past as your electricity supplier, then any electricity supplier should accept you today

If you have a dual rate electricity meter, some suppliers will only supply you on a dual rate tariff, but they should all accept you as they all offer this type of tariff.

Not the same issue that the OP has.

Edit: Oh I remember, you're the poster who appears to have an incomplete MPAN (20 digits rather than 21). That is possibly the root cause of your issues.

The MPAN is set by the distributor so it will be correct.

I think the poster had an E9 which is less common. Standard E9 though is very similar to E7 so its billable...if they ever created a tariff for it?

Chrishazle

I was told by the meter reader yesterday that a possible contributing factor is that it's a 3 phase meter - first house I've ever had with 3 phase electricity supply! Guess it dates back to when these houses were built (self build plots), and some had electric central heating - think ours had storage heaters, chap across the road still has the wet electric system.

BG were the supplier when we moved in, we just transferred the accounts from previous owners to ourselves - but I gather that the meter itself is Seeboard rather than BG.

Terrylw1

Chrishazle wrote: »

I was told by the meter reader yesterday that a possible contributing factor is that it's a 3 phase meter - first house I've ever had with 3 phase electricity supply! Guess it dates back to when these houses were built (self build plots), and some had electric central heating - think ours had storage heaters, chap across the road still has the wet electric system.

BG were the supplier when we moved in, we just transferred the accounts from previous owners to ourselves - but I gather that the meter itself is Seeboard rather than BG.

Being 3 phase isn't relevant. Its the settings on the meter, the connections and the industry data (this lists available settings) that matter.

I think what he might have meant is that you had a property converted from business to domestic. This is a common problem as you end up with meter settings that the industry states are business only.

If you were the E9 I posted that data on, I did check your meter is domestic...so single or 3 phase, the situation is the same.

I can't remember fully, but bump your thread if needed.

Meter readers won't understand the industry limitations on meter profiling...neither will the engineers. This side is what internal metering teams deal with between the supplier and the engineers back off guys. The engineers really know their stuff on the meter, but they just don't deal with the industry data.