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BT Issue

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Comments

  • shaz77_2
    shaz77_2 Posts: 1,881 Forumite
    Just bumping this up for BT representative in the morning.
  • Ady87
    Ady87 Posts: 279 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    150 then option 3 i think it is should get you through to someone pretty quick?
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi shaz77

    If you send me your details via the form we will give you a call to discuss your issues

    Regards David
    “Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • shaz77_2
    shaz77_2 Posts: 1,881 Forumite
    BT_company_representative wrote: »
    Hi shaz77

    If you send me your details via the form we will give you a call to discuss your issues

    Regards David

    Hi David,

    What form?
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi shaz77,

    The "Contact us" link is available when you go to my profile page, under my "Biography".

    Stephanie
    “Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Why are you spamming every board with the same post? We got the message the first time-though you appear to have forgotten to add line rental to your monthly cost.
    No free lunch, and no free laptop ;)
  • shaz77_2
    shaz77_2 Posts: 1,881 Forumite
    Hi BT representative,

    I got a call from your company on Friday promising a return call with 24 hours, this has not materialised, could you look into this please? The reference number I was given was 120928-002271.
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi shaz77

    I can see a colleague has your e-mail and has been corresponding with you in relation to your enquiry today, if however you have any further issues just let me know.

    Regards David
    “Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • shaz77_2
    shaz77_2 Posts: 1,881 Forumite
    Hi BT Representative,

    The issue has now been resolved, thanks for your help.
  • shaz77_2
    shaz77_2 Posts: 1,881 Forumite
    macman wrote: »
    Why are you spamming every board with the same post? We got the message the first time-though you appear to have forgotten to add line rental to your monthly cost.

    Is this post aimed at me? If so I feel it is completely unjustified.
This discussion has been closed.
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