Help site wants $84 from me

GunJack

Nice one Waddler one last thing....

2012-09-24 16:58:24

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d

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w- c:\users\susan\appdata\local\Vid-Saver
2012-09-24 16:58:23

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d

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w- c:\program files\Vid-Saver

Not worth a quick manual check that these have now gone ??

Mrs_pbradley936

waddler_8 wrote: »

DDS, mbam etc look fine now - Think I read earlier TDSSkiller had been run too and showed no threats? No need for combofix.

I'd post attach.txt (the other log created by DDS) to see if anything needs updating.

Can I just copy and paste that? I am not sure that I can zip things and that is what it wants.

Figment

Mrs_pbradley936 wrote: »

Can I just copy and paste that? I am not sure that I can zip things and that is what it wants.

Copy and paste is fine

GunJack

zipping those logs is specific for the bleeping computer forums, copy & paste is fine here

debitcardmayhem

GunJack wrote: »

zipping those logs is specific for the bleeping computer forums, copy & paste is fine here

Gunjack is just too familiar with unzipping :rotfl::rotfl:

Mrs_pbradley936

This is the Attach.txt

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 23/09/2008 16:48:57
System Uptime: 25/09/2012 19:10:45 (0 hours ago)
.
Motherboard: Dell Inc. | | 0H282K
Processor: Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz | Microprocessor | 1000/166mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 223 GiB total, 156.63 GiB free.
is FIXED (NTFS) - 10 GiB total, 5.053 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft ISATAP Adapter
Device ID: ROOT\*ISATAP\0013
Manufacturer: Microsoft
Name: isatap.{D60F1928-3246-4947-B8CE-E24925A66832}
PNP Device ID: ROOT\*ISATAP\0013
Service: tunnel
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
32 Bit HP CIO Components Installer
7-Zip 9.20
ABBYY FineReader 6.0 Sprint
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.4)
Adobe Shockwave Player 11.6
Advanced Audio FX Engine
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Control Center
BBC iPlayer Desktop
Bing Bar
Bing Rewards Client Installer
Bonjour
Bridge Buff 17
Browser Address Error Redirector
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center Localization Chinese Standard
Catalyst Control Center Localization Chinese Traditional
Catalyst Control Center Localization Danish
Catalyst Control Center Localization Dutch
Catalyst Control Center Localization Finnish
Catalyst Control Center Localization French
Catalyst Control Center Localization German
Catalyst Control Center Localization Italian
Catalyst Control Center Localization Japanese
Catalyst Control Center Localization Korean
Catalyst Control Center Localization Norwegian
Catalyst Control Center Localization Portuguese
Catalyst Control Center Localization Russian
Catalyst Control Center Localization Spanish
Catalyst Control Center Localization Swedish
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCleaner
Compatibility Pack for the 2007 Office system
Counting at Bridge
Dell Best of Web
Dell Dock
Dell Driver Download Manager
Dell Getting Started Guide
Dell Support Center
Dell Touchpad
Dell Video Chat (remove only)
Dell Webcam Central
EDocs
Facebook Video Calling 1.2.0.159
Google Chrome
Google Desktop
Google Drive
Google Toolbar for Internet Explorer
Google Update Helper
GoToAssist 8.0.0.514
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft .NET Framework 4 Client Profile (KB2461678)
iCloud
IDT Audio
ieSpell
Image Plugin
Integrated Webcam Driver (1.06.03.0309)
Intel(R) Matrix Storage Manager
Internet From BT
ITECIR Driver
iTunes
Jack Demo
Java Auto Updater
Java(TM) 6 Update 18
Java(TM) 6 Update 5
Learn to Play Bridge
Learn to Play Bridge 2
Lexmark 3500-4500 Series
Lexmark Fax Solutions
Live! Cam Avatar Creator
Malwarebytes Anti-Malware version 1.65.0.1400
McAfee Virtual Technician
MediaDirect
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Works
MobileMe Control Panel
Move Media Player
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OGA Notifier 2.0.0048.0
QuickSet
QuickTime
RegClean Pro
Safari
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition
Skins
Sky Player
Skype Click to Call
Skype™ 5.10
Spelling Dictionaries Support For Adobe Reader 9
Spybot - Search & Destroy
SUPERAntiSpyware Free Edition
swMSM
Tiscali Internet
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Windows Live ID Sign-in Assistant
Windows Live Mail
Windows Live Photo Gallery
Windows Live Writer
WinRAR 4.01 (32-bit)
Yahoo! BrowserPlus 2.9.8
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Mail Advisor
Yahoo! Search Protection
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
25/09/2012 19:11:28, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the lxdiCATSCustConnectService service to connect.
25/09/2012 19:11:28, Error: Service Control Manager [7000] - The lxdiCATSCustConnectService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
25/09/2012 10:24:27, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.137.319.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8800.0 Error code: 0x8007043c Error description: This service cannot be started in Safe Mode
25/09/2012 10:24:27, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
25/09/2012 10:14:15, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
25/09/2012 10:13:56, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: MpFilter SASDIFSV SASKUTIL spldr StarOpen Wanarpv6
25/09/2012 10:13:56, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
25/09/2012 10:13:06, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
25/09/2012 10:13:04, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
25/09/2012 10:13:04, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
25/09/2012 10:12:57, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
24/09/2012 19:09:01, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
22/09/2012 08:55:42, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.2.8 for the Network Card with network address 0022698C7AC1 has been denied by the DHCP server 192.168.1.254 (The DHCP Server sent a DHCPNACK message).
21/09/2012 17:25:16, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.64 for the Network Card with network address 0022698C7AC1 has been denied by the DHCP server 192.168.2.1 (The DHCP Server sent a DHCPNACK message).
.
==== End Of File ===========================

GunJack

java is out-of-date, remember to remove the old ones from control panel > Programs and Features:-
http://www.filehippo.com/download_jre_32/