Barclays are not on with what they did !!!

braken2000

right i do not understand what you mean by that, im going into barclays today to see if it will work again, if not i will wait, ill report back soon

braken2000

well i wanted to try said second approach but people told me not to, im going to speak to them first and then see where i get, i liked barclays because they where and still are pleasant, and the cards have a good design (how non-moneysaving is that), but i think their internet banking is good and i dont like change, ill go in and see what the crack is.

nearlyrich

I would just add my observation that even if you are 100% right and the bank is 100% wrong, if you keep your cool and don't "go off on one" at the person on the phone or in the branch they are much more likely to help you and inclined to be more generous with any compensation you may be entitled to.

Always remember that that telephone operator/counter clerk is not personally responsible for your problem and does not deserve your wrath. Politeness costs nothing and usually gets results.

Hope they can help you to get the right account.:)

braken2000

dont get me wrong everyone, im not going to go in and completely shout down the SA ro Clerk, if anything i would reccomend this woman for dealing with cos she was so nice, its more the policy i have a problem with, is it possible to run an account and not use to gain history, i would have thought my three years there was long enough

davidcampbell

nearlyrich wrote:

I would just add my observation that even if you are 100% right and the bank is 100% wrong, if you keep your cool and don't "go off on one" at the person on the phone or in the branch they are much more likely to help you and inclined to be more generous with any compensation you may be entitled to.

Always remember that that telephone operator/counter clerk is not personally responsible for your problem and does not deserve your wrath. Politeness costs nothing and usually gets results.

Hope they can help you to get the right account.:)

:T



totally agreed but have to say .... IF ONLY!!!!

DC

daveboy

A student - you've passed your exams in spelling and grammar. Well done.

ED

braken2000 - maybe your ace grammar abilities could contribute to improving the 'working draft' proposal re Local Identity Proof at high street banks, located here :

http://forums.moneysavingexpert.com/showthread.html?p=423014

braken2000

thank you for that, nice of you to point that out, english never was my best point, that is maybe why i failed it and had to do all foundation courses, thanks for making me feel good, >:-(