Won't let me leave negative feedback

whitesatin

I didn't receive payment for something I was selling and opened a case, now closed. I wanted to leave negative feedback (as a few others had for this buyer) but it said I couldn't because no payment transaction took place.

Very frustrating as I wanted to warn other sellers.

WLM21

Sellers can not leave negative feedback.

Well, you can call it positive, but write negative comments

porto_bello

More experienced sellers on MSE regularly advise not to, because the buyer can report you for leaving false positives, which can be recorded as a breach of policy and prevent you selling.

Also, importantly, it has been said that it can invalidate the non-payment strike, so I'd just avoid leaving any feedback to be on the safe side.

You've reported the buyer, if they do it again in the next 12 months, they'll find most sellers will automatically block them, so they'll frozen out of eBay

... that's a more rewarding thought than leaving feedback, isn't it?

likelyfran

porto_bello wrote: »

More experienced sellers on MSE regularly advise not to, because the buyer can report you for leaving false positives, which can be recorded as a breach of policy and prevent you selling.

Also, importantly, it has been said that it can invalidate the non-payment strike, so I'd just avoid leaving any feedback to be on the safe side.

You've reported the buyer, if they do it again in the next 12 months, they'll find most sellers will automatically block them, so they'll frozen out of eBay

... that's a more rewarding thought than leaving feedback, isn't it?

Really? You can block on the basis of 2 NPBs in a year? I thought it was more..
Just checked, 2 within a month is the best you can do.

techspec

likelyfran wrote: »

Really? You can block on the basis of 2 NPBs in a year? I thought it was more..
Just checked, 2 within a month is the best you can do.

Mines set at 2 in a year - its doesn't half wind buyers up - and they send you sob stories about why they didn't pay, begging you to lift the block

soolin

likelyfran wrote: »

Really? You can block on the basis of 2 NPBs in a year? I thought it was more..
Just checked, 2 within a month is the best you can do.

2 in a year is better than 2 in a month.

Go to seller preferences > buyer requirements .> block buyers

Mine currently show:

Have received 2 unpaid item(s) recorded on their account within 12 month(s) Have a primary delivery address in a location I don't post to Have 4 policy breaches reported within 6 month(s) Have a Feedback score of -1 or lower Have a Feedback score of 2 or lower and no credit card on file Are currently winning or have bought 10 of my items in the last 10 days and have a Feedback score of 2 or lower

soolin

Just to add, my current highest feedback blocked bidder on my private account is a seller with 4395 feedback and the log shows 'Too many Unpaid Item strikes'

cuphalfempty

It seems a bit strange that you can still opt to block buyers with a feedback score of -1 when sellers can no longer leave negative feedback.

Personally I think you should have the option to block buyers with 0 feedback, having myself just had a particularly unstraightforward one, but I doubt ebay would ever agree to this.

I suppose everyone does have to start somewhere.

porto_bello

techspec wrote: »

Mines set at 2 in a year - its doesn't half wind buyers up - and they send you sob stories about why they didn't pay, begging you to lift the block

I recently an aggressive 'How dare you!' ... 'I've been on eBay longer than you' ... 'My feedback's bigger than your feedback' ... 'I always pay for my items' ...

... Really? eBay seem to have recorded otherwise!

reeree

soolin wrote: »

Just to add, my current highest feedback blocked bidder on my private account is a seller with 4395 feedback and the log shows 'Too many Unpaid Item strikes'

how do you find out who's been blocked

iammarmite

Just a thought isnt it simpler to do a BIN and require immediate payment?