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Topshop taking my card out of sight...

2

Comments

  • gregg1
    gregg1 Posts: 3,148 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    xomggzyox wrote: »
    No, i've never paid for anything over the phone.

    What, no concert tickets, holidays etc, nothing?
  • You can pay using paypal in shops? I never knew that.


    You can't. I was returning an order i'd made online.
  • I would immediately cancel the card, call the police and ...

    Or sit down and have a cup of tea. Today I had new tyres fitted, ATS complete it system was down, but I still had to pay. Left card details and will get receipt in post. Not everyone is a fraud, and it would be beyond the person to comptemplate doing so.

    As a side note, the manager has no idea whether I had funds on the card at the time of the transaction, so the job was also done on trust.
    I hvae nt snept th lst fw mntes writg ths post fr yu t cme alng hre nd agre wth m!

    Cheers! :beer::beer::beer::beer::beer:
  • Kite2010
    Kite2010 Posts: 4,308 Forumite
    Part of the Furniture 1,000 Posts Home Insurance Hacker! Car Insurance Carver!
    If your really worried about fraud, just keep an eye on your bank account just in case the retail assistant cloned your card and is now in the process of ordering a brand new telly.

    You are more likely going to have your card details stolen when a website database gets hacked
  • giraffe69
    giraffe69 Posts: 3,615 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Or she needs basic customer service training, i don't expect to have to repeat myself several times just to be ignored.

    Well she may do but if you want to be effective and get your point across................ but maybe you don't and just wish to have a bit of a whine.
  • When returning an online order to a Arcadia store where it has been paid by paypal the staff have to accept your word on what card you have linked to your paypal as they have no way of checking , seems like the sales advisor did not know this and had to go ask a senior member of staff , bad pratice though to walk out of sight with a customers card though .
  • When returning an online order to a Arcadia store where it has been paid by paypal the staff have to accept your word on what card you have linked to your paypal as they have no way of checking , seems like the sales advisor did not know this and had to go ask a senior member of staff , bad pratice though to walk out of sight with a customers card though .

    sums it up pretty well - although the assistant still should have answered OP that's just downright rude to ignore someone when asked a question twice.
  • It used to be fairly common for your card to be taken out of sight before the advent of chip and pin and the mobile card machines- think of all those times in restaurants that they used to take your card away to the machine and come back with the piece of paper to sign.

    I wouldn't worry, but if you do just keep an eye on your bank account.
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They probably have the credit card machine in Monaco to avoid tax.
  • Gavin83
    Gavin83 Posts: 8,757 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    goater78 wrote: »
    That's a bit weird.

    Is it really? I've never paid for anything over the phone either.
This discussion has been closed.
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