Email exchange with customer service made me cry!

grayme-m

Brooker_Dave wrote: »

The account appears to have been live for almost 3 months.

If no fees were being paid the account would have been nuked by now.

You seem obessed with this women (assuming that the ebay seller is who you think it is)...

The account only seems to have begun selling at the very end of January, so it wouldn't be nuked just yet.

grayme-m

Items Sold: 17.53%
Total Value Sold: £2073.67
Total Value Not Sold: £8531.42
Sold Item Fees: £279.55
Unsold Item Fees: £1167.69
2864 Results Found

Not great figures are they?

zincoxide

I'm distraught - she won't come out to play, she's never on live chat.

grayme-m

zincoxide wrote: »

I'm distraught - she won't come out to play, she's never on live chat.

Treat others as you would like to be treated :A

You ought to change your sig

uktim29

grayme-m wrote: »

Items Sold: 17.53%
Total Value Sold: £2073.67
Total Value Not Sold: £8531.42
Sold Item Fees: £279.55
Unsold Item Fees: £1167.69
2864 Results Found

Not great figures are they?

Around a 20% sales rate is average if you study most sellers on Goofbay.

She appears to be in profit which is what matters, around £617 minus the wholesale cost.

grayme-m

uktim29 wrote: »

Around a 20% sales rate is average if you study most sellers on Goofbay.

She appears to be in profit which is what matters, around £617 minus the wholesale cost.

What kind of wholesale cost would we be expecting?

It would have to be less than 30% of sales price to avoid making an operating loss.

uktim29

grayme-m wrote: »

What kind of wholesale cost would we be expecting?

It would have to be less than 30% of sales price to avoid making an operating loss.

Yeah, but she's not going to sell stuff less than shes buying it for. Shes been doing this for over a month now, she must be selling it for more than shes buying it. 30% margin is often an average so shes made around £200 profit in a month. Most eBayers use it as a second income so she might be happy with an extra £200 a month.

grayme-m

uktim29 wrote: »

Yeah, but she's not going to sell stuff less than shes buying it for. Shes been doing this for over a month now, she must be selling it for more than shes buying it. 30% margin is often an average so shes made around £200 profit in a month. Most eBayers use it as a second income so she might be happy with an extra £200 a month.

Wouldn't she need to be on 70% margin to break even?

grayme-m

Items Sold: 13.7% Total Value Sold: £1277.28 Total Value Shipping: £481.11 Total Value Not Sold: £5433.48 Sold Item Fees: £144.99 Unsold Item Fees: £833.14
How is she still operating?

Brooker_Dave

grayme-m wrote: »

Items Sold: 13.7% Total Value Sold: £1277.28 Total Value Shipping: £481.11 Total Value Not Sold: £5433.48 Sold Item Fees: £144.99 Unsold Item Fees: £833.14
How is she still operating?

Don't take those as verbatim, sometimes the unsold item fees are not that accurate.