Could someone please check my Hijack This log?

glicky

I'm wondering if someone could help me please.

I'm having a few problems at the moment with my computer.

1. Everytime I log off or restart or do a "disc clean up" I lose, VLC player, Veetle, avc converter and a couple of others, which means I have to go through the whole rigmarole of uninstalling and then installing again.

2. I was just watching Veetle and wanted to change to a different channel and now I just have a blank screen. I tried several other channels on there, but it's just blank now (and I didn't even log off or do a disc clean). This happens when I try to access Veetle in Firefox. At the moment it works fine in IE9.

3. I thought I would do a Combofix for you guys to look at, but it stopped just before it was going to print the log. It just said "Combofix has stopped working" with the little box.

4. It also comes up in the Start menu "some programs can not be viewed".

I'm just wondering if anything shows in my Hijack This log.

Hoping you can help me.

Thanks in advance.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 17:53:52, on 19/09/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_4_402_265.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_4_402_265.exe
C:\Windows\Explorer.exe
C:\Users\Sandra\Documents\Torrents\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tennisforum.com/forumdisplay.php?f=12&styleid=57
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Device Error Recovery Service (dgdersvc) - Devguru Co., Ltd. - C:\Windows\system32\dgdersvc.exe
O23 - Service: FsUsbExService - Teruten - C:\Windows\system32\FsUsbExService.Exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8927 bytes

glicky

Anyone please?

closed

What do you mean by lose, the icon, the whole program directory?

disc cleanup with what?

Which model of machine is it, do you have windows discs or factory restore partition?

glicky

closed wrote: »

What do you mean by lose, the icon, the whole program directory?

disc cleanup with what?

Which model of machine is it, do you have windows discs or factory restore partition?

Thank you for replying to my request.

Sorry, I'm not that technical.

I lose the program - VLC won't play, so I have to uninstall and reinstall it and the same with Veetle - just comes up with a blank screen, so I have to do the same as I do with VLC. They run, but if I close down the computer or restart it for some reason, VLC and Veetle won't work again, so I have to uninstall and reinstall.

I do the disc cleanup that comes with Windows and I do the Glary Utilities one.

I have an HP Pavilion DV2700.

I don't think I have either of what you asked. What are they?

Is there something wrong from my log?

closed

Obvious first suggestion is to stop running cleanup utilities and see if it continues.

What are you playing in vlc?

Veetle website doesn't work at all for me, and appears to have odd bits of Russian floating about

glicky

closed wrote: »

Obvious first suggestion is to stop running cleanup utilities and see if it continues.

What are you playing in vlc?

Veetle website doesn't work at all for me, and appears to have odd bits of Russian floating about

OK - thanks, I won't clean up for a while and see what happens.

I play tennis matches that I've downloaded from reputable sites and dvd's that I've bought.

I've never had that problem with Veetle before. Used to work fine.

Does the log look OK?

closed

Still not clear what you mean by lose.

Is the vlc icon still there, and does a program start when you click it. Same with avc? A reboot shouldn't change anything, a cleanup utility could do many things, good and bad

There's some bloat in the log, it's unlikely a hijackthis log would help with your issue, it's just an overview of what is running or set to run at startup

Can't see a virus scanner, here's one

http://www.filehippo.com/download_avast_antivirus/

Personally I'd dispense of spybot and SAS.

glicky

closed wrote: »

Still not clear what you mean by lose.

Is the vlc icon still there, and does a program start when you click it. Same with avc? A reboot shouldn't change anything, a cleanup utility could do many things, good and bad

There's some bloat in the log, it's unlikely a hijackthis log would help with your issue, it's just an overview of what is running or set to run at startup

Can't see a virus scanner, here's one

http://www.filehippo.com/download_avast_antivirus/

Personally I'd dispense of spybot and SAS.

When I say lose, I mean, I can't use it because it doesn't work anymore. Everything is there, icon, etc, but it just won't work.

When I reboot and I go to use VLC (if needed), I notice that it doesn't work (as previously posted). I then uninstall and reinstall and it's OK, until I reboot :mad: then it doesn't work again.

Actually, come to think of it, Spybot and SAS affect it also, it doesn't work after I've used those cleaners.

I use MSE for my anti-virus.

I really appreciate you helping me on this. I'm just stumped to tell you the truth.

closed

Stop cleaning, and scanning, it's pointless, especially if it may be causing problems.

The more scanners you have, the slower things are.

so you do, thought I saw it earlier.

It doesn't work, doesnt really give me a clue what you are seeing/doing

glicky

closed wrote: »

Stop cleaning, and scanning, it's pointless, especially if it may be causing problems.

The more scanners you have, the slower things are.

so you do, thought I saw it earlier.

It doesn't work, doesnt really give me a clue what you are seeing/doing

Sorry, what doesn't work? Do you mean MSE?

Should I uninstall MSE and change to Avast ?

When I say it doesn't work, what I mean is.... "I can't use it because it won't allow me to". I'm sorry, I'm not that good at explaining, cuz I'm not that technical...... sorry

closed

my preference is for avast of mse, but it's not overly important, especially relating to your problem.

It doesn't work doesn't mean anything, apart from your expect it to do X, and it doesn't meet your expectation, for someone to help, you have to say what you are doing, what file or media you are trying to play, what you click on to play it, what happens on screen etc. Using the word lose makes it even more confusing.

You click on vlc, a vlc screen should come up, does it? If so, then what happens, what exactly do you click on, and what happens on screen at each stage.