Amazon Prime **BEWARE**

Pollycat

taylor81 wrote: »

Make sure you check your bank statement/ Credit card statements, if you order from Amazon!!

No!
Make sure you (or your OH) don't click on something that you don't bother to read when ordering items on-line.

25 pages of comments about Amazon Prime here:

https://forums.moneysavingexpert.com/discussion/1800095

Your husband wasn't telling you the truth - you have to opt in to the Amazon Prime free trial.
And it's a free trial.
You can opt out before the trial period ends and it costs you £0.00.
The £49.00 charge only kicks in after the free trial period ends (1 month later).


So it was down to your husband for:

1. clicking on (thereby agreeing to) the free trial in the first place
2. not cancelling the trial within the time

If people can't read and understand what they are signing up to, they shouldn't be let loose on a computer with credit/debit cards.

deanos

Well done Amazon

mattyprice4004

taylor81 wrote: »

Therefore it was not down to my husband for this yearly subscription to something that we didnt want.

Yes it was, he was still daft enough to sign up for it.

If he can't read something as simple as the sign-up for Prime, you probably shouldn't let him near a computer armed with card details.

Scarpacci

**Beware** If you don't read what you're signing up to, you may be surprised to find you have signed up for something!

As a clarification, Amazon offer free delivery on all of their products but the Prime offer is about free next day delivery. So the fact an item could have been delivered for free (in 5-7 days) does not preclude them from offering free next day delivery as part of an Amazon Prime Trial.

There's no two ways about it: to sign up for this trial, you must click a button expressing an interest in getting free next day delivery as a part of a trial. There will be a notice informing you this trial, like pretty much every trial, will then turn into a proper subscription and be billed at the usual rate.

I_luv_cats

I have the Amazon Prime trial and have amended my Prime setting not to upgrade automatically otherwise £49 would be payable after a month! (via Amazon your account/settings/prime settings)

I've only used it once so not worth it for me. (and had to wait in all day for a parcel)

Pollycat

taylor81 wrote: »

After moaning at him for not taking more care when ordering online he tells me that he didnt have to select a delivery option as the item already came with free delivery, with that I checked the order. Sure enough the item already had Free delivery, so Amazon Prime would never have been needed!

Scarpacci wrote: »

As a clarification, Amazon offer free delivery on all of their products but the Prime offer is about free next day delivery. So the fact an item could have been delivered for free (in 5-7 days) does not preclude them from offering free next day delivery as part of an Amazon Prime Trial.

There's no two ways about it: to sign up for this trial, you must click a button expressing an interest in getting free next day delivery as a part of a trial. There will be a notice informing you this trial, like pretty much every trial, will then turn into a proper subscription and be billed at the usual rate.

Just another indication that the OP and her husband have no idea about what Amazon Prime gives you and that, despite her protestations, her OH did indeed actively sign up to the service.

It's amazing how many people cry scam, con, rip-off etc and say how they are usually internet-savvy when the fault lies with them, not Amazon.

Both me and my OH have previously signed up for Amazon Prime when we wanted urgent delivery of items but we did it in full knowledge of what we would be committing to if we didn't cancel within the month.
We let the trial run until a couple of days before the end and then cancelled it.
It's easy - and costs you nothing if you pay attention to what you are doing.

I hope this is a lesson learned as not all companies will be as generous with refunds if you !!!! things up as Amazon are about refunding for the Prime service.