Taking out a contract (SG S3) only to change your mind (iPhone 5)

Nine_Lives

I've all but made my mind up that i'll be getting the SG S3 for various reasons - cheaper, can do what the iPhone 5 can do to name just 2.

So let's say i sign up to a contract but early doors i change my mind & realise i can't live without my iPhone (currently have 3GS) & wished i'd have bought the iPhone 5.

Is there a timeframe you can change your mind?

If it matters i'll likely be going with Orange, dependant on this PAYG SIM i'm waiting on to test what the signal strength is like here. If the signal is poor, i'll be staying with o2.

23Six_2

I too am planning to get an S3 since it blows the iPhone 5 out the water lol.

I would suspect this 'trial period' you suggest would be the returns/exchange policy, which varies depending where the item is from.

More clearly:

1.Buy Galaxy from Three.co.uk
2. Use phone during the, say, 7 day return policy, therefore use for a few days without violating policy (which could include making calls, depleting storage etc.)
3. Return to a Three store in-time
4. Refund/exchange.

Check out my thread about dialaphone/e2save please

Anon

Doesn't the Three (and other) mobile company returns policies indicate that if you insert a SIM in the phone (send or receive a call or text or use data connection), you are deemed to have accepted the contract?

Anon

grumbler

delivery and returns - Orange

O2:

Do I get a cooling of period with my upgrade? You have 7 working days to return the handset, however if your previous tariff has been withdrawn you won't be able to move back onto it. You'll stay on your new up to date tariff.If you choose to change your deal then you will need to return the handset to us and once we have it back we can arrange your new deal because this may have an effect on how long it will be before you can upgrade again.

If you've returned your phone in the cooling off period and chosen another one, the cooling off period doesn't apply to the new phone.

thegoodman

K_P83 wrote: »

I've all but made my mind up that i'll be getting the SG S3 for various reasons - cheaper, can do what the iPhone 5 can do to name just 2.

So let's say i sign up to a contract but early doors i change my mind & realise i can't live without my iPhone (currently have 3GS) & wished i'd have bought the iPhone 5.

Is there a timeframe you can change your mind?

If it matters i'll likely be going with Orange, dependant on this PAYG SIM i'm waiting on to test what the signal strength is like here. If the signal is poor, i'll be staying with o2.

Why don't you check both phones out in a shop over a few days?
You will get the same phone from the network.

gjchester

K_P83 wrote: »

Is there a timeframe you can change your mind?

If you buy in store there is no legal right to a return. The network may have a goodwill return period but thats a shop/network policy not a right. Some stores (usually the networks direct) have a cooling off period in store, others such as Phones4U do not allow returns at all unless faulty.

If you buy online the DSR gives you 7 days to examine and potentially return a phone. however it's NOT a trial period, the intent of the DSR is to protect you from bad descriptions, say I sold you blue jeans but on recieving they they were black, or the phone is heavier. bigger. smaller than you expected. It intends to put you in the same position as if you were in a shop, if you can see / feel the item in person.

Most networks allow you to use a phone (you will be charged for any use) however as noted below Three is very specific, use the phone at all and you void the DSR, even turning it on voids the DSR. It's a very narrow view of the DSR but no doubt their laywers have been through it and see it as valid, however you are welcome to challenge them in the courts if you wish.

23Six wrote: »

1.Buy Galaxy from Three.co.uk
2. Use phone during the, say, 7 day return policy, therefore use for a few days without violating policy (which could include making calls, depleting storage etc.)
3. Return to a Three store in-time
4. Refund/exchange.

No, as Anon has said Three are very particular if you use the phone, even turning it on then you void the DSR terms.
The DSR is to let you examine the goods at home, NOT a trial period/

Nine_Lives

Thanks to those who were interested in helping rather than playing silly games.

So it looks like i'd be out of luck then. Yes i could go in the store & have a fiddle on both phones, but this doesn't give you a true feel of the phone - that is, unless you spend a good few hours getting to grips with it properly.

thegoodman

K_P83 wrote: »

unless you spend a good few hours getting to grips with it properly.

I will perfer to do that then worry about and spend time with returns and changes, postage etc within a few days. All that will take a few hours anyway.

[Deleted User]

K_P83 wrote: »

Thanks to those who were interested in helping rather than playing silly games.

So it looks like i'd be out of luck then. Yes i could go in the store & have a fiddle on both phones, but this doesn't give you a true feel of the phone - that is, unless you spend a good few hours getting to grips with it properly.

As I understand it, if you order online or over the phone then you have a 14-day cooling off period with which to decide to cancel any contract.

S3 seems to get very good reviews and I do not want this to turn into the usual !!!!ing match but one reason I've decided to stay with iPhone is that I'm pretty locked into their eco-system now what with app purchases etc. I could switch to android I guess, not particularly fussed about the hardware, but I'd be !!!!ed that I'd loose access to purchased apps etc.

[Deleted User]

Really? You're not allowed to use the word !!!!?! !!!!ing fascist !!!!s! :-) (only a joke any prowling mods!)

Nine_Lives

Yeah, that's one of the reasons i'm so hesitant.

For example - i've paid up £50 for the TomTom app on the iPhone. It was one of the first apps i bought & has helped me a lot in the 2-3 years i've owned my 3GS.
Most, but not all apps, that i have on my iPhone & use regular can be had on android. There's a game that i play a LOT - on my breaks at work & the like, which isn't available on android either.

However one thing that grates with iPhone is if you buy an app that doesn't work, then you're not necessarily entitled to a refund. It seems they toss a coin to see whether you'll get one. I've been given a refund on an app that didn't work ONCE, but i've bought others that haven't worked & got no refund (& these weren't 99p apps either). I enquired & was told you have 15 minutes for a refund with android, which seems fair.