Try Me Free Hunt

Sumpongi

m1kjm said:

What was their reply?

Thank you for your recent contact.

You can be sure that we have forwarded your comments to the relevant department for investigation on why your emails bounce back.

In the mean time you could send us a formal complaint on this email, as a response, explaining the return of the product/s and also providing us with the lot number/s and barcode/s of the product/s used. That way we could register your complaint and send you a reimbursement in retail vouchers via the postal address you have provided us with. You can also call 0808 238 9998, to submit any type of comment regarding our product/s.

Please contact us again, should you need more assistance.

Kind regards,

Rosen Simeonov

Johnson & Johnson Consumer Services

Johnson & Johnson Ltd.

www.aveeno.co.uk 

m1kjm

So another customer service dept that seems to be clueless about a promotion.

frogthedog

Sumpongi said:

frogthedog said:

Has anyone successfully claimed back the money from the Aveeno/Boots offer? I submitted my claim on the 15th May and received no reply I emailed the address on the T&C but again got no reply. Has anyone got any idea how I can contact them and get a reply?
TIA
FTD

I'm having trouble with this one.
I heard nothing so emailed the address they gave of the confirmation screen. This bounced straight back. This email address started aveenoclaims@  The email bounced straight back. The email address in the T&C's is very slightly different, it starts aveenoclaim@ (no s).  This didn't bounce back but I got no reply.  I then contacted them on the Johnson & Johnson contactus webpage and they have replied from this email address :  

consumer-gb@its.jnj.com   

Johnson & Johnson Consumer Services

www.aveeno.co.uk
or call them on call 0808 238 9998

Thank you for your reply I will pursuing this today.

FTD

katiefhowell

I claimed around mid-june and had payment from Aveeno straight in my bank account today. The claim amount was £5.22 (or something similar) and I received £10

Sumpongi

katiefhowell said:

I claimed around mid-june and had payment from Aveeno straight in my bank account today. The claim amount was £5.22 (or something similar) and I received £10

Exactly the same for my sister, £10 😁.
I'm still chasing mine

hendec123

johnny_c-l said:

Clean & Clear MBG - Last Day Tomorrow (19th Oct) at Tesco

Generously valid for up to FIVE products, max value of £10, tomorrow is the last day to purchase. Claim online after 28 days.

https://www.cleanandclear.co.uk/28daychallenge/terms

I still not got this since November, chased up with email(which got a reply) but nothing since. 

Sumpongi

frogthedog said:

Sumpongi said:

frogthedog said:

Has anyone successfully claimed back the money from the Aveeno/Boots offer? I submitted my claim on the 15th May and received no reply I emailed the address on the T&C but again got no reply. Has anyone got any idea how I can contact them and get a reply?
TIA
FTD

I'm having trouble with this one.
I heard nothing so emailed the address they gave of the confirmation screen. This bounced straight back. This email address started aveenoclaims@  The email bounced straight back. The email address in the T&C's is very slightly different, it starts aveenoclaim@ (no s).  This didn't bounce back but I got no reply.  I then contacted them on the Johnson & Johnson contactus webpage and they have replied from this email address :  

consumer-gb@its.jnj.com   

Johnson & Johnson Consumer Services

www.aveeno.co.uk
or call them on call 0808 238 9998

Thank you for your reply I will pursuing this today.

FTD

£10 Love2shop voucher received in today's post.
Hope you get the same result 🤞

mimi1234

AVEENO   ***

They wrote to me as I had typed in my bank details wrong.  I sent them the correct details and they are supposedly reimbursing me.  Fingers crossed.


GILLETTE   ***

Hi MIMI1234,

Thanks for your patience as I looked into this for you.

I can confirm that this money back guarantee offers covers any product with the King C Gillette branding, whether that be the razors themselves or related items such as shaving cream, brushes etc.

Please let me know if I can help with anything else.

Kind Regards,

So I can assume it's anything with the KING C branding even the razor and the shaver thing?  Now all we need to get is how to put a claim in! Anyone?

mimi1234

OXG declined my claim stating I had bought the wrong items.  I don't think so.  I double checked them on the list before buying them.  Why are so many companies playing silly buggers?

mimi1234

Holy Moly Dips - love me or your money back!

Just saw the sticker on my delivery.  I have to admit, they are expensive but absolutely divine.  I won't be claiming.

https://www.tastingisbelieving.co.uk/terms

Terms & Conditions

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the terms and conditions and by participating all claimants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.

Promoter and Data Controller is Holy Moly Ltd, Carina East, Sunrise Parkway, Milton Keynes, MK14 6LS. Please do not send claims to this address.

1. The Holy Moly ‘Tasting is Believing’ promotion is open to UK residents, who are aged 18 years and over and excluding employees (and their families) of Holy Moly Ltd., subsidiary, and associated companies, their agencies, and anyone professionally connected with this promotion.

2. The Holy Moly ‘Tasting is Believing’ promotion applies to promotional packs of:

• Soured Creamy Chive Dip 155g
• Smoky Garlic Aioli 155g
• Tzatziki 155g
• Tomato & Mango Salsa 155g
• Guacamole Original 150g
• Smashed Avocado 150g
• Guacamole Jalapeno & Red Pepper 150g

3. To take part in the promotion, purchase a promotional pack of Holy Moly Dips within the promotional period 00:00 15th May 2022 to 23:59 31st October 2022.

4. To claim your money back, visit the promotional website tastingisbelieving.co.uk. Complete the online registration form by entering your personal details including full name, full postal address, and a valid email address.

Here you will be able to choose your refund method, either via Paypal or BACS. You will need to provide a minimum of 15 words explaining why you did not like your Holy Moly Dips product and upload a photo of your promotional pack and itemised purchase receipt.

The receipt will need to show purchase of a qualifying Holy Moly Dips pack and must be dated within the promotional period (15th May 2022 to 31st October 2022). Till receipts must be uploaded in the format of PNG, GIF, or JPEG and a maximum file size limit of 3MB applies. Please keep your original itemised till receipt as it may be required to further verify a claim.

5. Claims must be made by 23:59 on 31st October 2022. Any claim attempts made after this date or receipts that are not dated within the promotional period, or don’t show purchase of the following: Soured Creamy Chive Dip 155g, Smoky Garlic Aioli 155g, Tzatziki 155g, Tomato & Mango Salsa 155g, Guacamole Original 150 g, Smashed Avocado 150g, or Guacamole Jalapeno & Red Pepper 150g will be deemed as invalid.

6. Only one claim for a single refund per household.

7. Direct claims only, participants cannot make claims under someone else’s name or address. Please ensure you use your legal name at the time of claiming. The Promoter reserves the right to disqualify any Claimant who uses multiple names or any false names and to require them to return to the Promoter any refund awarded.

8. Each valid claim will receive a refund relative to the itemised amount shown on the purchase receipt for the qualifying Holy Moly Dips product purchased and to a maximum value of £3.00.

9. For valid claims, refunds will be provided within 28 days of submission. The Promoter is not responsible for incorrect payments where the details provided were incorrect. Payments cannot be reversed once they have been processed. No replacement payments will be granted. The Promoter is not responsible for system errors or other issues that may result in disruption while the Claimant is on the PayPal platform.

10. Each purchase receipt can be used only once. If more than the permitted number of claims are received from the same address, all such claims and any associated claims from their household will be disqualified. Bulk claims made from trade, consumer groups, or third parties will not be accepted.

Incomplete or illegible claims, or via third parties or syndicates, claims by macros or other automated means, and claims which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. If it becomes apparent that a participant is attempting to circumvent this condition by, for example, using identities other than their own or automated means, their claim will be void.

11. Your statutory rights remain unaffected.

12. For enquiries relating to this offer please email holymoly@promotionhandling.com.

13. The Promoter will only use the personal details supplied for the administration of the promotion and for no other purpose unless we have your consent. All data will be deleted 2 months after the promotion end date. You acknowledge that the Promoter may pass such information to its third-party agency, solely for the purposes of administering the promotion. Your personal details will at all times be kept confidential and in accordance with current Data Protection legislation. Click here for the Promoter’s Privacy Policy.

You can request access to your personal data, or have any inaccuracies rectified, by sending an email to dpo@weareactivation.com. By participating in the Promotion, you agree to the use of your personal data as described here.

14. The Promoter accepts no responsibility for late, incomplete, incorrectly submitted, corrupted, or misdirected claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure, or otherwise.

15. Where a Claimant (i) has not completed fully; or (ii) has been found to be in breach of any of the terms and conditions of this promotion the Promoter may enforce its right to disqualify that person and require the return or reimbursement to us of any refund even where a refund has already been awarded and/or actually provided to the Claimant or awarded to the Claimant in question.

16. If for any reason any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures, or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this competition, the Promoter may in its sole discretion modify or suspend the competition or invalidate any affected entries. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.

17. English law shall govern these terms and conditions and the courts of England and Wales shall have exclusive jurisdiction.

18. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these terms and conditions, and the remaining clauses shall survive and remain in full force and effect.