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soba

Kingsmill supertoasty bread, best ever toast or your money back.
see kingsmill.co.uk
Found in Co-op magazine

Roma_Scrungee

soba wrote: »

Kingsmill supertoasty bread, best ever toast or your money back.
see kingsmill.co.uk
Found in Co-op magazine

Brilliant find! Here's what I think is the right link

http://www.kingsmillbakery.co.uk/st-terms-conditions

Roma

Roma_Scrungee

Just to let everyone know, I got my money back from Coldpress today into my PayPal account (took less than a week!) and also got paid into my bank account for the Heinz Mayo. Thanks for posting that one!

Roma

soba

Roma_Scrungee wrote: »

Brilliant find! Here's what I think is the right link

http://www.kingsmillbakery.co.uk/st-terms-conditions

Roma

Thanks for that Roma, I didnt know how to do the link��

jamichi1

gocat wrote: »

Still not got my edam refund yet despite emailing numerous times. No replies to emails either.

Have you got yours yet Jamichi?

Anyone know of any phone numbers, adresses I could write to about this.
Ive still got original receipt but didnt get any acknowledgement when I submitted my claim, but I dont think other did either.

tia

Not yet...

alexandrajj

I've received my edam refund. As was stated in the promotion - full refund for the cost of the edam ball (£13.07) paid by BACS to bank account. It stated the money came from "Royal Friesland". More than happy with the promotion.

squashysausage

gocat wrote: »

Still not got my edam refund yet despite emailing numerous times. No replies to emails either.

Have you got yours yet Jamichi?

Anyone know of any phone numbers, adresses I could write to about this.
Ive still got original receipt but didnt get any acknowledgement when I submitted my claim, but I dont think other did either.

tia

Hi gocat,
If it was me I would submit my claim again as it says claim by the 31/01/17. They might just process it as a new claim or they may get back to you and say you have already claimed in which case you should then have contact details and can tell them they have not paid out yet. hth....

InA

squashysausage wrote: »

Hi gocat,
If it was me I would submit my claim again as it says claim by the 31/01/17. They might just process it as a new claim or they may get back to you and say you have already claimed in which case you should then have contact details and can tell them they have not paid out yet. hth....

Just a heads up, I would be careful about resubmitting a claim as the T&Cs specifically warn against this:

9. Any person uploading duplicate receipts will have their claim(s) declare null and void and they (and any associated persons) will be barred from future participation.

The T&Cs also state that you should allow 28 days for the refund to be paid into your account. If people have tried contacting the promoter within this timescale, it might explain why such emails have been ignored.

squashysausage

Hi InA, they are not responding to any emails. I contacted them on two different occasions in December asking where they sell their other Edam balls ie. the green and black ones shown on there web page. I was interested in buying all 3 balls even without the cash back and I still have had no reply.

InA

squashysausage wrote: »

Hi InA, they are not responding to any emails. I contacted them on two different occasions in December asking where they sell their other Edam balls ie. the green and black ones shown on there web page. I was interested in buying all 3 balls even without the cash back and I still have had no reply.

Just noticed they also have this clause in their T&Cs:

15. The decision of the Promoter in all matters relating to this promotion is final and binding. No correspondence will be entered into.

Has it been over 28 days since you submitted your receipt? If it's any consolation, I haven't received mine yet either but I submitted around the end of December and my claim number was in the 600s. Judging by other posters, it seems as though they are refunding the claims in batches (not strictly 28 days), so perhaps late December claims will be paid at the same time as January claimants?

IMO it's not unusual for TMF claims to exceed the time frame given anyway, so I would be patient and try not to worry about it. Hopefully others can provide information on whether their refunds were received more than 28 days later or not, and also whether anyone with a claim number higher than 600 has been paid.

Hope this goes some way to put your mind at rest!