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  • This will give some of you a laugh!
    I sent for my first Ecover early on when people were saying that they were not refunding postage. Like others I received a cheque for 54p postage. But I hadn't received a cheque for the price that I had paid for the Ecover! I contacted them by email and was told that a cheque would be sent out. I received it this week. It was for £0.00 !!!!!! You gotta laugh.
  • purplestar133
    purplestar133 Posts: 1,731 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    This will give some of you a laugh!
    I sent for my first Ecover early on when people were saying that they were not refunding postage. Like others I received a cheque for 54p postage. But I hadn't received a cheque for the price that I had paid for the Ecover! I contacted them by email and was told that a cheque would be sent out. I received it this week. It was for £0.00 !!!!!! You gotta laugh.

    Ridiculous!
  • purplestar133
    purplestar133 Posts: 1,731 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    When did you send for your whiskas please?

    All at the end of July. I was considering emailing but then some people said cheques were coming through for Ecover so I held off...but none for me!
  • bm109
    bm109 Posts: 30 Forumite
    10 Posts
    Anyone else had a problem with the Listerine 21 Day challenge money back guarantee? I bought 2*1 litre bottles at £5 each from Sainsburys and had been expecting this plus postage back. Instead I got a cheque for £7.80!
  • lemony_7
    lemony_7 Posts: 174 Forumite
    FYI the BE chargrills chilli and lime are REALLY bloody spicy ��
  • bm109 wrote: »
    Anyone else had a problem with the Listerine 21 Day challenge money back guarantee? I bought 2*1 litre bottles at £5 each from Sainsburys and had been expecting this plus postage back. Instead I got a cheque for £7.80!
    I had one that was £5 short, another that was £2.50 short and 2 that hadn't come at all (different addresses) But those were sent to the old handling agency. Since Listerine are using a new handling agency all have been rectified.
  • purplestar133
    purplestar133 Posts: 1,731 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If you have chased Ecover, what email address have you used? I can't see one in the t and cs.


    Thanks!
  • I had one that was £5 short, another that was £2.50 short and 2 that hadn't come at all (different addresses) But those were sent to the old handling agency. Since Listerine are using a new handling agency all have been rectified.

    My bounced cheque came back minus the p and p. I emailed and they sent another cheque for the difference.
  • djjunk wrote: »
    I had to chase one of them. It took weeks, not to say months. I contacted them via Facebook, then I had to phone PG.

    Good luck with it.

    Mine came really quickly. It was the first time I had purposely hunted out a TMF. I'm still waiting for my clean and clear :(
  • m1kjm
    m1kjm Posts: 1,282 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    If you have chased Ecover, what email address have you used? I can't see one in the t and cs.


    Thanks!

    I used info@ecovercareline.co.uk but don't hold your breath.
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