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steve6363

m1kjm wrote: »

I do get conflicted with these P&G and BE promotions. Part of me feels that I'm not minded to do any more but then I also feel I should educate them and punish them!

i totally agree I eventually got my fish fingers refunded after they rejected it twice and I sent it back the 2nd time telling them if they did not honour the refund I would contact trading standards

fatboy77

For those still to purchase Ecover for the TMF, there's a £1.00 off coupon on their site: http://uk.ecover.com/direct/en/new-ecover-washing-up-liquid-coupon

hippychicky

m1kjm wrote: »

I've not got anywhere with threatening the Hemel people with Trading Standards but I have had BE FF success another way.

I've emailed BE direct at carelinecontact@birdseye.co.uk and kept it simple, I haven't mentioned the Hemel twits or their misleading promotion terms, I've just said 'I applied under your TMF promotion on x date, but I've not had a refund yet and it's now been more than 28 days so I'd be grateful to receive my refund without any further delay'. I give them my name and address and a letter arrives apologising and containing £3 BE vouchers.

I've done this twice now and it's worked both times.

I would rather boycott BE than buy more of their products but I'm happy to use their vouchers for a freebie. I'm going to wait until something is on offer to get more for my money.

I'd rather have cash but £3 vouchers is more than the £2.54 than Hemel have sent on a £2 spend.

Funnily enough, both times BE also sent a letter in a separate envelope requesting feedback on their customer service which I've ignored.

Thanks very much for this. I followed your advice with an email to the care line three days ago and have received BE vouchers in the post today after waiting for a refund since April. x

Freebie_Freak

Sorry to repeat, but is anyone else having long waits for their Whiskas refunds?

m1kjm

Freebie_Freak wrote: »

Sorry to repeat, but is anyone else having long waits for their Whiskas refunds?

No, mine all came back in August.

m1kjm

Has anyone found a 12 pack of Activia or do I have to settle for an 8 pack?

Freebie_Freak

m1kjm wrote: »

No, mine all came back in August.

Not what I wanted to hear, but thanks for answering! Five different addresses but only 2 different surnames. Ooops! Gonna look a bit obvious. And the cats really do not like it!!

Savings1234

Freebie_Freak wrote: »

Not what I wanted to hear, but thanks for answering! Five different addresses but only 2 different surnames. Ooops! Gonna look a bit obvious. And the cats really do not like it!!

I've got 5 outstanding too, I've received one refund... and my cat won't eat it either!

m1kjm

Freebie_Freak wrote: »

Not what I wanted to hear, but thanks for answering! Five different addresses but only 2 different surnames. Ooops! Gonna look a bit obvious. And the cats really do not like it!!

I used 6 addresses with only 2 different surnames so it can't be that. I took mine to the donation box in Pets at Home.

purplestar133

I'm still waiting for 2 Whiskas claims sent off at the end of July.