Try Me Free Hunt

m1kjm

doni wrote: »

http://pantene.com/en-gb/terms-conditions-moneyback


Buy shampoo & conditioner in one transaction at Superdrug. Claim within 30 days by 26 Feb 15

Ugh, Proctor & Gamble.

prernakapoor

doni wrote: »

http://pantene.com/en-gb/terms-conditions-moneyback


Buy shampoo & conditioner in one transaction at Superdrug. Claim within 30 days by 26 Feb 15

They seem to have corrected this:

Money Back Guarantee T&Cs

If you have purchased a Pantene shampoo product and a Pantene conditioner product (in the same transaction) and have not experienced visibly healthier hair, we will refund the purchase price, provided you apply within 30 days of purchase and before the closing date of 26th February 2016.

• This offer is open to all residents in the UK and ROI aged 18 years and over.
• The offer is limited to one application per person.
• No bulk or third party applications will be accepted.
• To claim, print off the form at here, fill in your name and address and send this form plus the original till receipt, showing your purchase of both Pantene shampoo and conditioner, to:

UK:
Pantene and Superdrug MBG
Procter & Gamble
Dept SB088
PO Box 13263
Galashiels
TD1 9AJ
ROI:
Pantene and Superdrug MBG
Procter & Gamble
Dept PG151
PO Box 596
Dublin 14

• In your claim please also state the reason why you are not happy with the product.
• Claims should be made within 30 days of purchase and by 26th February 2016.
• The promoter is not liable for applications that are lost in the post, incomplete, delayed or damaged.
• The promoter will send a cheque to the name and address supplied.
• Please allow 28 days for refund of purchase price
• This does not affect your statutory rights.
• Your personal details will only be used for the purposes of administering this promotion and for no other purposes. For more information on our privacy policy, please visit: http://www.pg.com/privacy.htm

Promoter - Procter & Gamble UK, Weybridge, Surrey, KT13 0XP.

steve6363

had my cheque today for Neutrogena noewegin formula

L_York

Also had Norwegian Formula cheque but made out in wrong name. I tried emailing them at the address on the letter that came with it but it has bounced back. Will persevere.

m1kjm

L_York wrote: »

Also had Norwegian Formula cheque but made out in wrong name. I tried emailing them at the address on the letter that came with it but it has bounced back. Will persevere.

Their website email is crc@its.jnj.com. I'm not going to let them know they've issued some of our refunds more than once! It's the same email as on the Clean & Clear website which I have got to use to chase up a couple of refunds.

m1kjm

This is the response I've had from Clean and Clear when I chased them:

Thank you for contacting us regarding Clean and Clear® Clearer Skin in 3 Days. Unfortunately, the third party agency responsible for refund fulfilment has ceased trading. As a result, we have experienced delays in processing entries. We apologise for any inconvenience. A new agency has been appointed and we will provide you with an update regarding your refund within 2 weeks.

Thank you for your patience.

Please contact us again on 0808 2389194 should you require any further information.

prernakapoor

Has anyone had their refund on the Bird's Eye Wholegrain Fish Fingers? It's been 3 weeks since I sent mine off.

steve6363

prernakapoor wrote: »

Has anyone had their refund on the Bird's Eye Wholegrain Fish Fingers? It's been 3 weeks since I sent mine off.

yes got mine last week

prernakapoor

steve6363 wrote: »

yes got mine last week

Thanks, how long did they take?

LEJC

prernakapoor wrote: »

Has anyone had their refund on the Bird's Eye Wholegrain Fish Fingers? It's been 3 weeks since I sent mine off.

This is the one that I still have outstanding from May....I had previously got a refund on the stir your senses and tried the fish fingers too...but it seems they potentially have used the one claim per house hold rule etc....

I have read about others who have chased...although TBH for me I shall just buy another brand other than BE going forward.

On another note....its now 28 days since I submitted the city kitchen thing online.