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Have Asda stopped the £2 gift cards if prices were wrong?

In the past, if you bought something and it scanned higher than the ticket price, you got a gift card with the difference plus £2.

Today I bought a ready meal which had a ticket and sticker on the product for £1.70. It scanned at £1.85. I went over to the CSD and only got the 15p back.
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Comments

  • Middy wrote: »
    In the past, if you bought something and it scanned higher than the ticket price, you got a gift card with the difference plus £2.

    Today I bought a ready meal which had a ticket and sticker on the product for £1.70. It scanned at £1.85. I went over to the CSD and only got the 15p back.

    Hi,They are still doing them, I got one for the first time last Thursday. I didn't ask, the SA apologised and gave me the card. I thanked her and said that I didn't know they were still doing them and she said yes, they hadn't stopped.
  • Email customer service and they will send you one in the post, or in my case 3x£2 cards and 1x£5 card. I think someone in their office made a boo boo!
  • SailorSam
    SailorSam Posts: 22,754 Forumite
    10,000 Posts Combo Breaker
    I got one last week, kippers had gone up from i think 79p to 98p but they hadn't changed the price on the shelf, So i got the difference plus £2, Then they went and changed the shelf ticket.
    Liverpool is one of the wonders of Britain,
    What it may grow to in time, I know not what.

    Daniel Defoe: 1725.
  • katskorner
    katskorner Posts: 2,973 Forumite
    Part of the Furniture Combo Breaker
    I got one a couple of weeks ago for a mispriced cake. I did ask.
    3 kids(DS1 6 Nov, DS2 8 Feb, DS3 24 Dec) a hubby and two cats - I love to save every penny I can!
    :beer:
  • I got one last Thursday. I was charged 30p more for Comfort which was on offer at £3.00 but scanned at £3.30. I got my 30p back and without asking got the £2.00 giftcard. My first ever!
  • dhs87
    dhs87 Posts: 104 Forumite
    Got one the first time it happened, nothing after that.
  • I got one last week when they overcharged me on a pizza. Its a bit hit and miss though as I've queried prices before and just got the overcharge back.
  • Middy
    Middy Posts: 5,394 Forumite
    Email customer service and they will send you one in the post, or in my case 3x£2 cards and 1x£5 card. I think someone in their office made a boo boo!


    I just e-mailed them saying that I bought this product (including the barcode) at my local Asda today and it scanned at 15p more than the ticket and sticker price. I went to customer services and only refunded 15p and not given a £2 giftcard.
  • Couple of weeks ago, I was overcharged. I asked about the £2 giftcard & the girl didn't know.:( She had to ask an older colleague who said that they were still to be given. She then discovered that there were no new giftcards available & she queried if she could re-use an old one. When she was told she could, I offered up my own old one which she re-loaded. :)
  • 2010
    2010 Posts: 5,582 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Still being given for normal stuff but not on "wows" with a yellow label that have been reduced.
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