HELP! Meter Reading Confusion Problems

PeterJohnson

Hi all

Call to you regular experts out there. I am changing to EDF and need to submit my readings as requested by EDF for the electricity, however I am confused. :mad:

I am an economy 7 user and my meter shows reading 1 which I get is the day one, reading 2 and T for the total.

The confusion is this:

Reading
1: 07558
2: 05444
T: 13032

For you experts in Maths you can see the total should read 13002????

I have read this meter many times and have never had this problem, the total has always been 1+2=T.

Two questions, firstly, why doesn't this add up? Secondly, what reading do I submit to EDF?

Thanks as always to you all for your help. Am truly puzzled.

Man_Overboard_2

PeterJohnson wrote: »

Hi all

Call to you regular experts out there. I am changing to EDF and need to submit my readings as requested by EDF for the electricity, however I am confused. :mad:

I am an economy 7 user and my meter shows reading 1 which I get is the day one, reading 2 and T for the total.

The confusion is this:

Reading
1: 07558
2: 05444
T: 13032

For you experts in Maths you can see the total should read 13002????

I have read this meter many times and have never had this problem, the total has always been 1+2=T.

Two questions, firstly, why doesn't this add up? Secondly, what reading do I submit to EDF?

Thanks as always to you all for your help. Am truly puzzled.

Why don't you ask EDF?

PeterJohnson

Man_Overboard wrote: »

Why don't you ask EDF?

Sorry thought this was a forum for help? Was trying to understand why this is occurring . . .

Man_Overboard_2

PeterJohnson wrote: »

Sorry thought this was a forum for help? Was trying to understand why this is occurring . . .

Ask EDF! I am trying to help, trust me

jd87

Where are these numbers coming from? Are they on your bill? Are they on your meter? If they are on your meter, what sort of display is this? Is it a digital display? What buttons do you press. Can you maybe take a photo and post the link to the photo here so we can see it?

Basically I am thinking that the display might just be faulty. It might be an LCD display (like on a calculator or digital clock) and some of the cells that make the numbers might be broken. Your 07558 might actually be 07588.

Man_Overboard_2

See what I mean?

PeterJohnson

jd87 wrote: »

Where are these numbers coming from? Are they on your bill? Are they on your meter? If they are on your meter, what sort of display is this? Is it a digital display? What buttons do you press. Can you maybe take a photo and post the link to the photo here so we can see it?

Hi JD

It's an SSE digital one. No buttons to press at all. It shows reading one for about 7 seconds then flashes to reading 2 then total. It can only display one read at a time. As said never had this before so really puzzled.

PeterJohnson

Man_Overboard wrote: »

See what I mean?

Yes I see. I will call tomorrow. Just wondered if this is normal maybe delay in total updating or something?

PeterJohnson

JD you are spot on.

Just checked very faint and as I moved the torch I could see it was an 8 not a 5. What a numpty.

Thanks so much.

Regards
Mr Complete Fool

Man_Overboard_2

PeterJohnson wrote: »

JD you are spot on.

Just checked very faint and as I moved the torch I could see it was an 8 not a 5. What a numpty.

Thanks so much.

Regards
Mr Complete Fool

Thank the Lord I don't work in the EDF call centre...

PeterJohnson

Cheers MOB. Love you too lol. Honestly I'm normally quite bright but even genius people have off days . . .