Gumtree complaints

aeb_2

I had an ad removed today because it was 'against the rules' with a link. I read the list and my item was not on the list - not in any way.

Last year I sold about 20 of the same on Gumtree

I have emailed them and await an answer

I didn't know they belonged to ebay. I've listed it on ebay and OK so far.

***update - my ad was reinstated this evening*** no reason given for its removed but at least it's back

spikerman

I have now set up a new account with a new email address and the advert has been removed again!! I phoned them at 35p per min and all they could say was the account is restricted but can't tell me why. They have taken my money but provided no service - this is theft!
Watchdog here I come :mad:

hollydays

Why don't you post the listing so we can see what you may have done wrong.

hollydays

Peders wrote: »

I had the same thing. I posted an advert for a flat, it has been live for several days and then suddenly it was deleted without any notification.
Chasing them up they say that I've breached their terms and conditions, but all I've done is pay to bump up the ad a few times! I formally requested a review, and a day later they say that they've conducted the review and concluded that it had breached their terms and conditions, but won't say which one!
Are there any additional steps that can be taken here? It doesn't seem right that I effectively pay for an ad and they can choose to delete it without giving a justification...

Were you asking for money up front