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Sky Fibre Broadband - Connection fee
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![[Deleted User]](https://us-noi.v-cdn.net/6031891/uploads/defaultavatar/nFA7H6UNOO0N5.jpg)
[Deleted User]
Posts: 0 Newbie

Hi
Is everyone being charged the £50 connection fee for upgrading to Sky Fibre?
I'm an existing customer with Sky and have been for a good few years. I got offered free installation a couple of weeks ago but the guys computer broke half way through the upgrade and so promised to call me back on evening. He never called back and now the sales department won't waiver the charge :mad:
Just wondered what they are doing for everyone else
Thanks
Is everyone being charged the £50 connection fee for upgrading to Sky Fibre?
I'm an existing customer with Sky and have been for a good few years. I got offered free installation a couple of weeks ago but the guys computer broke half way through the upgrade and so promised to call me back on evening. He never called back and now the sales department won't waiver the charge :mad:
Just wondered what they are doing for everyone else
Thanks
0
Comments
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If they won't honour their offer then tell them you are cancelling.0
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I'm just concerned that by threatening to cancel, they may actually let me and being honest I don't really want to leave sky.....0
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https://contactus.sky.com/tv/complaints/email/complaints
http://www.sky.com/shop/terms-conditions/talk/code-of-practice/complaints/SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe0
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