Urgent! 2,000 50% off Sky codes

psbrett

If anyone has a code can they run a package with Sky World and HD and let me know the price please and maybe take a screen print and email me it as my first bill that I ordered through here says £38. Many thanks

CG77

psbrett wrote: »

If anyone has a code can they run a package with Sky World and HD and let me know the price please and maybe take a screen print and email me it as my first bill that I ordered through here says £38. Many thanks

Could it be the £10 admin fee they seen to add maybe? I'm not sure but I think I've heard they do that and maybe they've added it to your first bill?

CG. X

psbrett

CG77 wrote: »

Could it be the £10 admin fee they seen to add maybe? I'm not sure but I think I've heard they do that and maybe they've added it to your first bill?

CG. X

I dont think so as they said it's exactly £38 per month from now on. This all sounds a bit suspect, and I bet they charge me to cancel. Even if I go on there website now its 65.75 which half of that is £32.87.

rummy

psbrett wrote: »

I think I have been duped by this.
I ordered Sky World & HD and was led to believe it would be around £25 or £27 pounds per month. I didnt take the screen print unfortunately but my first bill is now £38! Surely this is wrong? Help.

CG77 wrote: »

Could it be the £10 admin fee they seen to add maybe? I'm not sure but I think I've heard they do that and maybe they've added it to your first bill?

CG. X

I'm afraid the price you have been quoted is indeed correct. I remember when I was building my packages today it was approx £27.75 without HD (but Sky World included) and then an additional £10.25 with HD making it £38. On the screen, it did show the monthly sum would be £28 but that was because of the upfront £10 fee that deducted it to this sum (so CG77 was correct). When you checked out, it did say the monthly fee displayed only applies for the first month only and then you had to add on £10 to figure out your monthly rental.

It is Sky's fault as that wasn't really clear until you came to checkout and the print is so small but as they have included that sentence you probably won't get the discount down to £28. Also, I think you have 30 days to cancel. So you can always say that was unclear and see if they will let you out like that. Otherwise if you want it at £27.75, you will need to get rid of the HD. There was no offer applied to the option of HD - that was full price.

The price works out for you as follows:

Standard Sky TV (Entertainment): £10.75 instead of £21.50
Sky World: £17p/mth instead of £34p/mth
Added HD cost at £10.25
Total = £38

It did mention the following on the MSE page: Sky+HD subscriptions, ESPN, MUTV, Chelsea TV, broadband and line rental are not included in the 50% off offer.

psbrett

rummy wrote: »

It is Sky's fault as that wasn't really clear until you came to checkout and the print is so small but as they have included that sentence you probably won't get the discount. Also, I think you have 30 days to cancel. So you can always say that was unclear and see if they will let you out like that. Otherwise if you want it at £27, you will need to get rid of the HD. There was no offer applied to the option of HD - that was full price.

The price works out for you as follows:

Standard Sky TV (Entertainment): £10.75 instead of £21.50
Sky World: £17/mth instead of £34/mth
Added HD cost at £10.25
Total = £38

It did mention the following on the MSE page: Sky+HD subscriptions, ESPN, MUTV, Chelsea TV, broadband and line rental are not included in the 50% off offer.

Thanks Rummy - I understand HD is not included in the 50% and I also understand the breakdown but it's the sneaky £10 they have added meaning it's all very misleading. I thought I was signing up to £27. I feel complaints department and OFCOM may need a call as this was not was clearly shown on the screen. GRRR:mad:

rummy

psbrett wrote: »

Thanks Rummy - I understand HD is not included in the 50% and I also understand the breakdown but it's the sneaky £10 they have added meaning it's all very misleading. I thought I was signing up to £27. I feel complaints department and OFCOM may need a call as this was not was clearly shown on the screen. GRRR:mad:

Don't worry I got abit excited thinking my package was £17.75 for Sky World until I read the small print on the confirmation page where they mentioned that this sum only applies to the first month (which is how I think they'd get out of it too). Still worth it at that price though.

I agree with you, they really did make it sound misleading. We weren't the first to face this issue though, others have commented and resulted in cancelling!

I'd still say talk to them and ask if they will do your HD otherwise you want it removed to lower your cost. I opted out of choosing HD only because I didn't think it was worth it to have it for some channels and not others.

hvd201

I'm a bit late to this as I've only just had a problem with my sky+ box and sky aren't willing to fix it for free because the box is just over a year old but they said the call out fee is £50 plus if I need a new box it's £100-ish :0 No thanks, I'm paying enough each month already!
So the cheapest thing would be to cancel and get a family member to take out a new contract.
I was wondering where the codes are to be found, I had a look here http://www.moneysavingexpert.com/shopping/cheaper-sky-cheap-cable but couldn't see any there - am I looking in the wrong place?
Thanks!

techspec

hvd201 wrote: »

I'm a bit late to this as I've only just had a problem with my sky+ box and sky aren't willing to fix it for free because the box is just over a year old but they said the call out fee is £50 plus if I need a new box it's £100-ish :0 No thanks, I'm paying enough each month already!
So the cheapest thing would be to cancel and get a family member to take out a new contract.
I was wondering where the codes are to be found, I had a look here http://www.moneysavingexpert.com/shopping/cheaper-sky-cheap-cable but couldn't see any there - am I looking in the wrong place?
Thanks!

My mate was paying for the insurance. I told him to cancel it. First time he had a problem, he rang sky. They said the same as they told you. He was paying about £70 a month - so he said he would cancel his contract then. Sky sent an engineer for FREE.

My mum rang and was told the same - she said she might aswell cancel then - if she cannot watch it. Sky sent an engineer AND gave her another box for free.

These were a couple of years ago - but if your paying a monthly subscription - is it too much to expect the equipment to actually work?

yowell

A service call is £65 inclusive of replacement box, cabling, dish etc - nothing more unless you need a specialist installation ie. listed building etc.
the equipment becomes yours after 12 months so if it stops working its your own responsibility to fix it. If your washing machine broke you wouldnt expect the water board or electric company to fix it - even though they provide the 'service'.
Yes you pay for the service, the service is still there.

***cupcake***_2

Seriously unimpressed with SKY.

Placed the order last week, engineer booked for tomorrow between 8 and 1pm. Get a text at just before 7pm this eve saying my appointment had been changed - 12 hours notice!:mad:

Impossible to rearrange our other commitments (work, family, hospital visits etc) to suit SKY so asked to cancel.

Cue losing an hour of my life on the phone REPEATEDLY asking to cancel whilst being given a VERY hard time ' get a neighbour in to be there instead ' (um - no) rearrange for another (potentially fictitious) appointment, etc etc. basically told how unreasonable I was to expect an engineer to arrive within a 5 hour time slot. Really hard work to not lose my cool and eventually after 45 mins :eek: get cancelled.

Will not get written confirmation of cancellation either and the refund takes 7 to 10 working days!:( oh and goodness only knows how much that call cost me!

I think SKY are utterly appalling to deal with based on this, and am actually quite glad to have cancelled, despite nearly losing the will to live

Beware!