Mystery Shopping Thread 24 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

MysteryMe

It's strange isn't it because I have only had one report disputed which I was paid for and still able to shop and I've submitted several where there have been issues and none queried. It might be an area specific problem.

mskitten2904

MysteryMe wrote: »

It's strange isn't it because I have only had one report disputed which I was paid for and still able to shop and I've submitted several where there have been issues and none queried. It might be an area specific problem.

It could be, I specifically don't shop one local to me because my daughters friend works there and he visits us often and always says they know who their gapbuster shopper is. They always tell each other as soon as they come in or their car is seen. I've also told gap this several times.

MysteryMe

Yeah, well I know one of my locals knows me for sure because when I went there on a non shop I heard the MOS say that's our customer service lady as I drove away. I've marked them down on things when required but to be fair the ones my way are generally well run and were before I became a shopper. I went to one on a non shopper visit in Middlesbrough when I was visiting to watch my football team and it was horrendous. Some are franchises as well as owned by the actual company which might explain some of the differences in approach.

mskitten2904

MysteryMe wrote: »

Yeah, well I know one of my locals knows me for sure because when I went there on a non shop I heard the MOS say that's our customer service lady as I drove away. I've marked them down on things when required but to be fair the ones my way are generally well run and were before I became a shopper. I went to one on a non shopper visit in Middlesbrough when I was visiting to watch my football team and it was horrendous. Some are franchises as well as owned by the actual company which might explain some of the differences in approach.

Oh are some still owned by the company here in the uk? I was under the impression they were all franchised in this country? I did hear a rumbling a few years ago a well known bum slapping supermarket had joined forces with them to bring them into their chain here like a coffee outlet has with a supermarket here already but it never seemed to happen. I wish they would to be honest, but now the bum slapping supermarket is joining forces with the bankrupt receivers music store (expected to be announced within next 2 weeks if all agreed) I can't see the burger place going in as well. It's like a soap opera! Lol x

superliss

skintsocks wrote: »

Has anyone else been getting a little receipt for the click and collect jobs? I certainly haven't. What a waste of time, petrol and effort those were then. And the children have now opened the items. Think I need cake.

They have asked me for a 3rd image but there were 3 images in the report. Will see what they say when they pick it up on monday.

superliss

mskitten2904 wrote: »

Oh are some still owned by the company here in the uk? I was under the impression they were all franchised in this country? I did hear a rumbling a few years ago a well known bum slapping supermarket had joined forces with them to bring them into their chain here like a coffee outlet has with a supermarket here already but it never seemed to happen. I wish they would to be honest, but now the bum slapping supermarket is joining forces with the bankrupt receivers music store (expected to be announced within next 2 weeks if all agreed) I can't see the burger place going in as well. It's like a soap opera! Lol x

One of my local slappers had one in there a couple years back. But there were complaints from parents and the local school as all the kids went there for dinner! It got shelved after about a year or so. Then replaced with the usual slapper food place that gets MS'd every now and again.

Siouxsie32

Mimi, gotta say I LOVED your hotel description on the alert thread :rotfl::rotfl:

mimi1234

Siouxsie32 wrote: »

Mimi, gotta say I LOVED your hotel description on the alert thread :rotfl::rotfl:

Hahaha. Did you manage to get it which one I meant? I was snowed in and bored and decided to have a bit of a laugh.

Is anyone else snowed in too? I need a mystery shop where the required purchase is a pair of wellies else I will have to go and buy some myself!

JohnnyG

mskitten2904 wrote: »

My issue is that EVERY time there is a bad or slightly bad report the burger place concerned is calling the mystery shopper out to discredit the report, it's immature and they need to grow up! This is what you get for employing kids who want their bonus's

Have to say, where one my timings was questioned, I also reported that the fries were only luke warm; which they were. Seems they didn't like that. Funny thing is, I over heard some lads moaning that for a fast food restaurant, they were pretty ******* slow, :rotfl:

JohnnyG

mimi1234 wrote: »

Is anyone else snowed in too? I need a mystery shop where the required purchase is a pair of wellies else I will have to go and buy some myself!

Just had to cancel a restaurant visit tonight. We had planned to visit family too, so the total return journey was close to 100 miles but the weather is awful, can't even get off our estate at the moment