Barclays contradicting themselves

Compound_2

Tax Beater is now a withdrawn account. The following has just appeared on the Barclays website, which I thought might be useful:

Want to top up your Tax Beater Cash ISA?
You can continue to make deposits into your Tax Beater Cash ISA, up to your tax free savings allowance of £3,000 for the current tax year.

If you want to add to your initial deposit but haven’t yet received through your account details, please call into any of our branches where we will be able to assist you to make your deposit. Deposits can be made by transfer from another Barclays personal current or savings account in your name or by cheque.

If you have received your account details you can add to your initial deposit by transfer from another Barclays personal current or savings account in your name at any of our branches, by phone and by post. Alternatively you can send us a cheque in the post using the freepost envelope provided in your Welcome Pack.

http://www.personal.barclays.co.uk/BRC1/jsp/brccontrol?site=pfs&task=homefreegroup&value=12246

Wig

Compound wrote: »

Thus ISAs belong to a separate branch, and only the account holding branch can operate the account. The sort code I’ve been given is 20-44-88. This is Liverpool, not Glasgow (or my local branch) so goodness knows where the account is actually held. The standing order section gave Barclays Bank, Leicester. The application form seems to go all over Britain.

I was very surprised to see posts about local branch staff keying in application details, ‘opening’ accounts and clearing cheques. I was told the ISA office maintains complete control to ensure the regulations are complied with. I’d be interested to know if your sort code is affected by whether the branch keys in your application.

The local branch said once the ISA is opened, branches can’t credit subsequent cheque deposits. They can only internal mail it to ISA branch (normally without a receipt), so it gets credited and sent for clearing a day later. The ISA office says you can’t pay cash in at local branches. They recommend paying into a Barclays current account and then doing an instant telephone transfer. I asked what about people who don’t bank with Barclays, and was told this is a good question and they don’t have an answer.

I have since checked the terms and conditions, and clause 2.2 clearly allows ‘paying in a cash amount into any Barclays branch’. Surely, for cash or cheque, you could just fill in a blank paying-in slip at the counter completing the Barclays sort code plus putting 8 digit account no, and the cashier isn’t going to know? Only if you try to exceed the limits would it be flagged.

I was refused for the branch to accept my paying in cheque this year, they said *I* had to post it to glasgow. I never got round to it.

I was also not offered paying in cash as an option - but I was holding a cheque at the time.

My sort code is 20-44-55 which is not my local branch sort code -where I opened the account- and they took my cheques.

Has anyone worked out the withdrawal procedure?