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Item not sent after 5 months

thepedestrian
thepedestrian Posts: 997 Forumite
in Ebay, auctions, car boot sales, post & parcels
Just wondered what recourse I have on an item that has not been sent / received and is out of time for claiming on both Ebay/Paypal -

the seller is still registered on Ebay although not selling anything at the moment - I have the email address of the seller,but thats all

- I will contact Ebay for they're details ,but if they choose not to answer what can I do ? ( item was £80 )
As Martin says - please be nice - there is no such thing as a stupid question ! ;)
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Comments

  • no-oneknowsme
    no-oneknowsme Posts: 1,955 Forumite
    why the heck have you waited 5 months?
    The loopy one has gone :j
  • hiccup123
    hiccup123 Posts: 386 Forumite
    i agree why did you wait 5 mths. did you contact them in this time and is the item showing as dispatched.
  • thepedestrian
    thepedestrian Posts: 997 Forumite
    They are gig tickets and are only now being sent out for the gig in November - I have contacted the seller a few times during summer ,just to keep in the loop , but recent email has gone unaswered
    As Martin says - please be nice - there is no such thing as a stupid question ! ;)
  • Gleeful
    Gleeful Posts: 1,979 Forumite
    Ah oh dear, that makes sense.

    I think your only recourse is small claims as you are out of time for eBay and Paypal? I may well be wrong though
  • NewbieAugust2012
    NewbieAugust2012 Posts: 3 Newbie
    You should still raise this with ebay. If you explain that you were waiting for the tickets they may make an exception? Although some venues do not allow tickets to be sold on via ebay which won't help your situtation. Even if you can't get your money back they will ban this seller from the site which I admit may not help you but will help others in the future.
    Sorry not much help - good luck!
  • porto_bello
    porto_bello Posts: 1,828 Forumite
    I'm guessing that you're not the only buyer in the same position. Are there any worrying feedback comments being left for the seller, by other buyers?
    "The secret of life is honesty and fair dealing.
    ...If you can fake that, you've got it made."
    Groucho Marx
  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    eBay have extended buyer protection on tickets but only so far as the gig is actually missed by the tickets not arriving (you can only claim money back after the date of the concert).

    Persevere with trying to get hold of the seller - they might not have received them yet.
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
  • thepedestrian
    thepedestrian Posts: 997 Forumite
    Thanks for that info - I didnt realize Ebay had updated this - just got the sellers contact info from Ebay , but the phone number given is a prerecorded voice saying " you have successfully reached the ported in test announcement for the Sky network" !? - googled the number as well but no matches

    - not looking to good at the moment !
    As Martin says - please be nice - there is no such thing as a stupid question ! ;)
  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    Report them for false contact details. That might get their attention.
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
  • JimmyTheWig
    JimmyTheWig Posts: 12,199 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Don't think there is much you can do. See
    http://www.moneysavingexpert.com/team-blog/2012/08/07/the-danger-of-ebay-festvial-ticket-buying/
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