Martin's Videos - What about us?

A_Nice_Englishman

I'm not deaf but am aware of some of the surrounding issues due to my ex's work and am good at research.

http://www.rnid.org.uk/information_resources/factsheets/your_rights/factsheets_leaflets/dda_guide_service_providers.htm#which_sp_covered

suggests that service providers (whether they charge or not) should make 'reasonable adjustments' if the service would otherwise be 'impossible or unreasonably difficult for the deaf person to use'.

It suggests that subtitling video clips on a website would count as a 'reasonable adjustment'.

So, I would say that if there is important information in the videos that is not available elsewhere on the site they ought to be subtitled.

Any comments?

Savvy_Sue

A_Nice_Englishman wrote: »

So, I would say that if there is important information in the videos that is not available elsewhere on the site they ought to be subtitled.

Any comments?

While in principle I agree with subtitling, I would be surprised if the information in the videos is not available elsewhere on the site, albeit presented in a different way. If I also go "What videos?" you'll see where I'm coming from ...

tsutton

Savvy_Sue wrote: »

While in principle I agree with subtitling, I would be surprised if the information in the videos is not available elsewhere on the site, albeit presented in a different way.

The thing is, how do I know if it's available elsewhere if I didn't understand what the people in the video are saying at the first place?

Beside I'd trust this site more than anywhere else, which is why I come here and not elsewhere. But the information on the video is not being passed to us, so we are missing out a lot.

Sue, I would be grateful if you could point this thread to Martin?

Thank you.

A_Nice_Englishman

tsutton wrote: »

The thing is, how do I know if it's available elsewhere if I didn't understand what the people in the video are saying at the first place?

It's the service provider's job to check.

tsutton wrote: »

Beside I'd trust this site more than anywhere else, which is why I come here and not elsewhere. But the information on the video is not being passed to us, so we are missing out a lot.

We haven't established that you're missing anything yet

Perhaps one of the Deaf organisations ought to be carrying out spot checks on websites to see if they are complying? Perhaps they could do the subtitles if Martin doesn't feel it's necessary?

Savvy_Sue

tsutton wrote: »

Sue, I would be grateful if you could point this thread to Martin?

Best way I have for that is reporting it to abuse, with a note to explain why ...

Savvy_Sue

tsutton wrote: »

The thing is, how do I know if it's available elsewhere if I didn't understand what the people in the video are saying at the first place?

Beside I'd trust this site more than anywhere else, which is why I come here and not elsewhere. But the information on the video is not being passed to us, so we are missing out a lot.

Again, I would be gobsmacked if the information in the videos differed from what is written elsewhere on the site. And I'd also expect the written articles to be more up to date than the videos. I could be wrong about this (I still don't know what these videos are!)

But then I'm a words not a pictures person, so I'd always go for something in writing rather than someone talking to me. Easier to go back and check I've understood it right.

tsutton

Savvy_Sue wrote: »

(I still don't know what these videos are!)

These video appears in newsletter. Plus on the website too.

Two examples:

http://www.moneysavingexpert.com/site/base-rate-cut

Savvy_Sue

tsutton wrote: »

These video appears in newsletter. Plus on the website too.

Two examples:

http://www.moneysavingexpert.com/site/base-rate-cut

Right, I've probably always skipped over them because I don't have sound on the windows half of my home machine, and it's a bit pot luck which half of it I'm logged into when I read the newsletter. :rotfl:

So I guess I'd find sub-titles useful too! :rotfl:

Ivrytwr3

tsutton wrote: »

By "Us", I am referring to Deaf people like me.

Where is the subtitles version of the videos?

It's really not fair that we are unable to understand what the videos are saying.

There are freeware tools out there that you can use to add subtitles.

So I am wondering what's the excuse of not adding subtitles to the videos?

I hope you will consider adding it soon...

tsutton wrote: »

So...

Almost 2 years since my first post of this thread.

Still no subtitles. ...

I do agree that it would be beneficial to have subtitles for the hard of hearing/deaf. But this is a private site not a government site, if they choose not to, then that is their perogative. Hopefully this is still being looked into.

Also, you joined the site stating "It's not fair" and "i wonder what the excuse is", i would personally have pointed out that it would be good to have subtitles, as Martn pointed out this was not missed deliberate, but more an ovesight. Your tone of email is abrupt (i can see you stamping your feet and saying "I'll scweem and scweem and scweem" if you don't get your own way).

btw 50 posts in 3 years, wow what a contributer to the site you are!!

tsutton

Ivrytwr3 wrote: »

I do agree that it would be beneficial to have subtitles for the hard of hearing/deaf. But this is a private site not a government site, if they choose not to, then that is their perogative. Hopefully this is still being looked into.

I know that. All I'm saying is that it would be good and useful because MSE is now spreading to mainstream TV and newspaper. Thus attracting more people to this site.

btw 50 posts in 3 years wow

So? Post count doesn't matter. I have been a member since Nov 2006 and I come here to read and learn new things via discussion board, from the website, etc apart from the videos that I (and 9 million deaf and hard of hearing people in the UK) are missing out.

what a contributer to the site you are!!

Now that's uncalled for. I feel you're attacking me for something that is not my fault. If you have nothing to add, pleased step away. Thank you.