Please help!!

Newbielookingforadvice

chanz4 wrote: »

they should allow £50 a month if their error

What I am saying if I do have to pay would They allow extra payments on top of what I already pay a month like if I am paying £85 would they let me pay £135 a month until the 3.9k is paid.

Yes I use the tumble dryer a lot but this is still way to high.

chanz4

they should do, as long as it was their error. However they normaly allow the period it took to rectify to repay

macman

Newbielookingforadvice wrote: »

Sorry for late reply couldn't get a signal where I was.

Question1. It's both

Question2. It's marked M

00778|41

Ps they've said someone came round to take photos of the metre but what I don't get is surely if they checked this then when I told them the 4 digits then they should of said sir you need 5 digits not 4.

If you supply a digit short then the leading digit is assumed to be a zero. Which in the case you quote above (is this gas?) makes no difference, you have used 778 units only, so a reading of 0778 or 00778 makes no difference.
I suspect it's an error that began when the meter went round the clock at 00000 though-when was that?

JimmyTheWig

So what 4 digits did you give them, and what 5 digits do you think you should have given them?