15 year old got a penalty fare from Metro / IRCAS

sharnad

somethingcorporate wrote: »

Haha, what a silly thing to say!

It's not done on how old you look, it's how old you ARE that matters.

Not according to the rules of the service being used

sj999

Tell the local paper, they always like stories like this.

yorkie2

So, do we have a happy ending to this, given that a member of staff from Tyne & Wear Metro has asked the OP to get in touch to quash the Penalty Fare?

Also interesting that, yet again, Quentin is posting misleading and/or inaccurate information, which he/she has a history of doing in many previous threads. I would disregard any posts by Quentin on railway ticketing matters as you really need to be absolutely certain the information is accurate. No information is safer/better than inaccurate/misleading information!!

Quentin

You got a problem?

Your sole appearance in this tread seems to be to try and start a playground fight!

Is that how the mods are taught over at the Hectors forum you work at?

geordie_taxi

yorkie2 wrote: »

Also interesting that, yet again, Quentin is posting misleading and/or inaccurate information

another thing interesting is that yorkie2 is yet again posting arrogant statements to belittle other mse posters. for other mse users yorkie2 is well known for causing trouble 4 posters who dont c his blinkered false opinion.

Doofbox

Finally received a letter from IRCAS stating that the they will not be pursuing the penalty fare. No apology for wasting our time and making an error by rejecting the first appeal.

Funny how the metro employee makes out their CS team are willing and able to assist when this issue is on a public forum. The metro CS I spoke to directly after the event was not in the slightest bit interested and devolved all responsibility to IRCAS.

Not impresses with Nexus/Metro for the distress and potential jeopardy that my daughter encountered. Not impressed by IRCAS with their incompetency and poor communication.