Vodafone web pack data usage

thriftytwosome

I have a Vodafone web pack that gives me 250Mb of data for 30 days. I am trying to find out how much of that 250Mb allowance I have used and everything Vodafone tells me to do doesn't give me the information I want.
I have looked at my account on the Vodafone website, I've looked at the My Vodafone App and I have called *#1345#, none of these give me the data usage.
Does anyone know how I can find my data usage?

OneADay

Your mobile ? Most mobiles have a call and data log.

Vodafone

Hi thriftytwosome,

If you would like me to take a look at your account to advise on how much you have used, get in touch via the link here with WRT135 FAO Heidi in the subject.

Include a link to your post and a contact number and I will be in touch.

As OneADay mentioned in the above post, you will have a data counter on the device itself too.

Kind regards,

Heidi
Web Relations Team
Vodafone UK

Guys_Dad

thriftytwosome wrote: »

I have a Vodafone web pack that gives me 250Mb of data for 30 days. I am trying to find out how much of that 250Mb allowance I have used and everything Vodafone tells me to do doesn't give me the information I want.
I have looked at my account on the Vodafone website, I've looked at the My Vodafone App and I have called *#1345#, none of these give me the data usage.
Does anyone know how I can find my data usage?

I have an Android and downloaded the "My Vodafone" app. That tells me.

Not checked "My Vodafone" on the Web site.

thriftytwosome

OneADay wrote: »

Your mobile ? Most mobiles have a call and data log.

HTC desire C. Yes it has a data log but to know how much of my 30 day allowance I've used I need to synchronize the start date. Can be done but would be much easier if I could get the information from Vodafone.

thriftytwosome

Guys_Dad wrote: »

I have an Android and downloaded the "My Vodafone" app. That tells me.

Not checked "My Vodafone" on the Web site.

I don't know what I'm doing wrong but the My Vodafone App doesn't tell me. Do you have a Web Pack or a Freebee? I've got the Web Pack and the My Vodafone App seems to deal with Freebees.

thriftytwosome

Finally I've heard from someone at Vodafone that knows what she's talking about. Thank you Heidi.
After several Vodafone staff members had told me I could check my data usage either by logging into My Account, or using the My Vodafone App, or by calling *#1345#, non of which worked and I was starting to think I was daft, finally Heidi rang me to explain that this is just not available on PAYG. Data usage checking is only available to monthly contract customers at present but is something they are working towards so should be there soon. Why couldn't one of the other people I'd spoken to tell me that?
I'm now using the 3g watchdog app which I can recommend.