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help with TNS

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  • lottylouj
    lottylouj Posts: 453 Forumite
    im new to tns and nectar points but have only had 1 survey come through, is their any regularity(?) to the surveys or how many you get each week/ month?

    cheers
    Back to comping Jan 2013 :j
    Feb wins : WWE goody bag, dvd, £5 amazon, Bear nibbles, Moisturiser
  • lottylouj wrote: »
    im new to tns and nectar points but have only had 1 survey come through, is their any regularity(?) to the surveys or how many you get each week/ month?

    cheers



    There's not really a set limit to when they will come through. Sometimes i might get a couple a week then not get another for a couple of weeks.
    Good survey site though, one of my favourites. Never had any problems with them crediting points.
  • wellsie82 wrote: »
    hey indie, does that mean there is a general backlog again or isn't it that bad?

    also, not sure if you'll be able to say on a public forum but are there any other email addresses or contact details we can try using to find out whats what with our points?

    I don't think there's much of a backlog, it's just things are a little slower than usual. The best way to contact with queries is just through the website though.
  • wellsie82
    wellsie82 Posts: 502 Forumite
    anyone had their "myrountine" go on yet?
  • snackatack2000
    snackatack2000 Posts: 1,066 Forumite
    ive done about 7 surveys complete and havent had any of them credited yet and they are from jan onwards...i had a call from them today about another survey for someone in my household between 12-15 so my daughter done it and is getting a crisp sample through the post to try,,,anyone else had this today...
  • kezia
    kezia Posts: 322 Forumite
    is anyone else having trouble logging into the tns site today?
    Smoke free since 16th December 2012
This discussion has been closed.
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