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Do I have to stand the cost for re-sending courier delivered parcel ?

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Comments

  • pinkgem
    pinkgem Posts: 3,299 Forumite
    Thought I was in luck had a message to tell buyer phone number to ring to arrange re-delivery or collection with the barcode number, unfortunately it has turned up return to sender this morning with me - it is so frustrating as obviously if she had let me know sooner it could easily have been re-arranged delivery or collection from the depot - :mad:

    I have decided to bite the bullet and re-send and not charge any extra - but as yet have not had any response to her from either todays message or from the message telling her to phone for the re-delivery - I am getting pretty miffed !

    If she says she has changed her mind and no longer wants it delivering or completely ignores me - will I have to refund the postage charge as well or just the item (I have still had to pay for the delivery) ? :confused:

    i wouldn't pay to re-send it, what if it comes back again? she won't even be expecting it the 2nd time

    i would wait until you can contact your buyer before deciding what to do next
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