Sonic Internet Ltd

peterv6153

I live in rural Lancashire and my broadband (from TalkTalk) is rubbish. There is a company called Sonic Internet Ltd which does not use a landline. Does anyone know if the service is any good ? there is an installation charge of £99 and a monthly charge of between £12 and £32 but it looks like a 24 month contract, a bit long if the service is no better or the company has poor reputation. Any information would be much appreciated.

bod1467

Never heard of them. But they'll be using either Wimax technology (an extended version of wifi) or satellite ... where satellite is used your upload will still likely be via phone line.

macman

What are your ADSL options? Any other LLU's?
In what way are TT 'rubbish'?
Do an exchange search on https://www.samknows.com

peterv6153

With TalkTalk typical speed is 800-900Kbps, frequent drop outs etc. Sorry don't understand your other jargon I'm not technical just a "silver-surfer". Just wants a more reliable quicker service.

bod1467

On reading their website they infer that you don't need a landline at all. That does surprise me wrt satellite BB ... it is very unlikely that your UPLOAD would be via satellite.

macman

peterv6153 wrote: »

With TalkTalk typical speed is 800-900Kbps, frequent drop outs etc. Sorry don't understand your other jargon I'm not technical just a "silver-surfer". Just wants a more reliable quicker service.

Local Loop Unbundled.
What were the results from samknows?
It's pointless asking for a 'better' service, as broadband is exchange- specific, which is why I directed you to samknows. Without knowing your exchange, we can't say what your options are.
Dropouts are often caused by bad filters, have you got known good filters on all active extensions? Are you using wireless or ethernet? If the former, retest with ethernet to the master socket.

TalkTalk

Hi peterv6153,

If you are experiencing issues with your TalKTalk Supplied Service we can investigate into this for you. Please either Tweet us @TalkTalkCare or join the TalkTalk Members Forum where we can investigate into this for you.

Regards

Mark
TalkTalk Online Community Department