online grocery shopping ASDA

Debt_free_soon_2

Yep, they are rubbish, only used them once but never again!

Ordered to be delivered to a holiday cottage thinking it would be easier than finding a supermarket and asking the kids.


It turned up & no cheese (cheddar) and no substitute. No pasta and no substitute and no skimmed milk and no sub.


The like never said,it was only when I went to make a cuppa I realised we didn't have milk!


I used tesco & they seem pretty good, they even tell you if something has a short best before date.

Debt_free_soon_2

My typing - taking the kids not asking and the bloke never said not the like ever said!

Bedtime for me I think! :-)

Edwardia

Third order from Ocado and sent the subs back as not organic. There's nowhere to specify no subs or notes for picker online. The phone app is great. Second order was really late. Better range of Waitrose products than my local Waitrose, lots of organic stuff too. Customer service by phone as good as Waitrose but Waitrose drivers more polite. Wholemeal rolls were a bit squished. Ocado own brand organic veg cheaper than Waitrose and very good. The Winalot is as cheap as Poundland.

OH nips round Tesco Express to buy rolls and every so often we get enough Clubcard points to get the delivery effectively for free. I order organic offers and veg and send any subs back.

Abel & Cole is minimum £10 shop and delivery is 99p so really good for top up non veg stuff. Haven't failed to deliver everything asked for yet and they have delivered about 5 times now.

andrew-the-cat

ishkabob wrote: »

I went to our local Asda in order to get something to replace the dinners that were missing and decide that I would check the shelves for the items that they claimed not to have.

I managed to find EVERY SINGLE item that they had had to substitute and I even managed to get the two items that "weren't in stock". In some cases, the item that they had had to substitute were directly next to the items that they had substituted!

I don't mean to sound hostile but you clearly have no idea how online grocery shopping works

First of all your home deliveries may not even come from your local store, I work for Sainsbury's and occasionally do home delivery driving and I have delivered to addresses over 20 miles away from our store, in some cases there have been more than 1 other Sainsbury's store closer to the address than ours. That's just how it works. The eastern-most parts of this city are delivered to by a store equally as far away, about 20 miles, even though we are only about 3 miles from there!

Secondly, I'm not sure how Asda work, but at Sainsbury's the orders are picked on the day of delivery. This starts early in the morning (normally 4 or 5am depending on the day, at Christmas time it's from midnight!) and obviously the morning orders are picked first, followed by the 'second round' which start from about 10am and then the rest are staggered through the day, all orders are normally picked by 4pm.

Since our night shift work through to 8am replenishing the shelves, some orders may have been picked before the stock for a certain product has been put on a shelf. If this is the case, the picker does not have time to stand around waiting, so they simply sub it. This is normally not a major problem as the majority of the ambient goods are out by 6am or so, it's only things like chilled foods and fresh produce, and in-store baked bread which may not be finished until later.

I don't do shopping online with Sainsbury's but I expect the best time to have your order delivered is midday/early afternoon as then it is likely your order will be picked at the prime time, after all the stock is on the shelves and before other customers have bought it all!

sedment wrote: »

I luckily noticed that they were wet when i picked up the bags and asked her if she had noticed and she just smiled at me, went "oh yes thought it was water!"
Would you not be concerned where the water was coming from either then?????

If you have any idea how refrigeration works, you'll know that it removes moisture from the air, and when you open your fridge door on a hot day you'll see water droplets forming at the back, because the moisture (humidity) in the air will always condense on the coldest surface it can. So if your order contained any chilled or frozen goods and was delivered on a warm day, then I wouldn't be at all concerned that water was dripping off it. I see it all the time.

joannaspanner

Asda delivery are terrible, last few times I've ordered, always late, so now a Tesco girl also.