forum keeps logging me out 31 August 2012 at 9:56AM edited 30 November -1 at 1:00AM in Site Feedback 8 replies 1.5K views

fire**fly

hiya, wonder if anyone can help please
since upgrading to IE9 when logging in here after a while it keeps logging me out, i've been ticking the 'remember me' box but it still keeps doing it,
i then started logging me in typing user/n etc manually & ticking the 'remember me' but it still keeps logging me out & am having to keep logging back in again every hour or so,
i never had this problem with IE8 so am wondering if anyone knows why or can help please,
TIA x

hamsterfan1

I had loads of problems with ie9 - wouldn't find sites, would 't log me in etc so gave up & moved to chrome

fire**fly

thanks hamsterfan x
i don't have any trouble logging into any other sites it's only mse
that's doing it

wingobins

I have the same problem when I'm on pc fire**fly, doesn't do it on iPad and I have IE9 on pc. At first I thought it was when my DH used pc too but even if he doesn't go on and mse is the last site I used, it still logs me out!

fire**fly

thanks wingo :A glad it's not just my pc then
i'm wondering if there's a time setting somewhere in our user cp's or somewhere, seems strange why it would keep timing us out :undecided
i've checked all settings etc but am still none the wiser

Former_MSE_Ian

Hi fire**fly,

You will find no "auto logout time" setting in your UserCP. This is a forum-wide setting. As a rule of thumb try to move around the forums, from page to page, at least once every 15 minutes. Or you may be logged out.

There are actually a number of reasons why you might become logged out. In the vast majority of cases it's done as a precautionary measure. It's actually for your protection. These precautions prevent other users stealing your online identity. Unfortunately this means they are necessary and we cannot relax these rules.

I appreciate being logged out can be irritating but I hope than under the circumstances you can accept these precautions as a necessary evil.

Thank you.

Ian

babymoo

Glad it's not just me that's got this problem, its been doing it for days but it logs me out of facebook and twitter aswell which is soo annoying! I am using IE but don't know which one and I don't think I have upgraded ....

fire**fly

MSE_Ian wrote: »

Hi fire**fly,

You will find no "auto logout time" setting in your UserCP. This is a forum-wide setting. As a rule of thumb try to move around the forums, from page to page, at least once every 15 minutes. Or you may be logged out.

There are actually a number of reasons why you might become logged out. In the vast majority of cases it's done as a precautionary measure. It's actually for your protection. These precautions prevent other users stealing your online identity. Unfortunately this means they are necessary and we cannot relax these rules.

I appreciate being logged out can be irritating but I hope than under the circumstances you can accept these precautions as a necessary evil.

Thank you.

Ian

thank you MSE Ian :A
i appreciate it very much for you taking the time to explain & let us know :A thank you xxx

vuvuzela

Try using Firefox. I've not been logged out for months.