philips sonicare handles went moldy philips say its my fault

Zandoni

meer53 wrote: »

I can't believe that people would need to look this up ! Or that someone felt the need to actually add this to the website ! What happened to common sense ?

Went the same way as manners probably..

pickpocketlocket

meer53 wrote: »

I can't believe that people would need to look this up ! Or that someone felt the need to actually add this to the website ! What happened to common sense ?

And I can summarise all the steps in just four words - undo it, clean it.

societys_child

The only way it could go moldy is if you didn't clean it after every use . . euckkk

steveofastandfurious

i always clean and dry it after each use and leave the brush head off as i read reviews when i purchased it the head goes moldy if left on
the mold is small black spots on the rubber handle i always clean my hands before use aswell.

Zandoni

Sounds like the rubber surface is a bit porous and the moisture is seeping below it and going mouldy.

I'd try talking to Phillips again and tell them it's the rubber that's going mouldy and it's nothing to do with leaving the head on.