Comet - 5 year customer care extended waranty

stuckupvacant

Hi All

wondered if anyone else had dealt with this,

We took out the warrenty and 6 months in my toddler took her hockey stick to the TV

Luckily it was covered

My issue is that it appears I am locked into Comet to get a replacement

I asked if I could have the value as a cheque and they said no

So it seems I'm stuck with them, but my model is no longer available and they ones they have at the moment are either:

A) More expensive than the model I had
or
The models they have are cheaper on other websites

Are they able to do this by insisting I get a replacement with them rather than offering a cheque for the value?

CoolHotCold

Yes

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vuvuzela

stuckupvacant wrote: »

Hi All

wondered if anyone else had dealt with this,

We took out the warrenty and 6 months in my toddler took her hockey stick to the TV

Luckily it was covered

My issue is that it appears I am locked into Comet to get a replacement

I asked if I could have the value as a cheque and they said no

So it seems I'm stuck with them, but my model is no longer available and they ones they have at the moment are either:

A) More expensive than the model I had
or
The models they have are cheaper on other websites

Are they able to do this by insisting I get a replacement with them rather than offering a cheque for the value?

All of this will be covered in the warranty documentation, but as CoolHotCold says, yes

McKneff

So you want to have a cheque, buy the tv in a cheaper store and pocket the difference.

it isnt done that way,

You wouldnt get a cheque for the full value anyway because they would deduct an amount for the time you have used the telly.