Please help query with support group.

dizzy-di_2

Apologies.. but posted this already in Disability & Dosh, which i now believe was wrong place.

Please can anyone confirm which group the person was placed in from the tribunal decision below, they told us at tribunal it was support group, now 5 weeks later, she had been told to attend a work related interview at Job Centre, and that they have placed her in WRAG group.

Decision notice

1. The appeal is allowed.
2. The decision made on 4/10/11 is set aside.
3. Ms.......... ....... is entitled to ESA with the support componant.
4. In applying th Work Capability Assessment 21 points were scored from the descriptors in Schedule 2 of the ESA Regulations 2008 made up as follows;
9(a) 15 points
15(c) 6 points

5. The following activity and descriptor from Schedule 3 of the ESA Regulations 2008 applied;
Descriptor 8(a)

6. The Tribunal recommends that the Department reassesses the appellant in 12 months time.

Very grateful of any advice on this, we have had so much stress and been given wrong info from both Atos and ESA, all through this claim which started in 2009.

pickpocketlocket

Support Group - call the JCP and offer to send them a copy of the letter.

dizzy-di_2

Thank you, i rang ESA and read out the decision letter word for word, she said it sounds like it is support group, but couldnt say for sure!!!!!! and will get someone to call us tomorrow.

At the job centre they said the support componant may be to do with the WRAG...... its is so confusing, its been one long battle, and just when we thought it was sorted - now this.

I left a copy of the tribunal decision at Job centre, who said they would sent it to ESA for us. They make you question yourself then, and you start thinking are we wrong? despite the judge at tribunal saying you are in support group, you just feel its all going to go wrong again. Sorry for rambling, i am just so fed up with the fighting - surely the tribunal would have sent over the decision.

HB58

dizzy-di wrote: »

At the job centre they said the support componant may be to do with the WRAG.......

No, the support component is related o the support group. The clue is in the name! I believe that it is currently taking some weeks for the tribunal decision to reach DWP.

pickpocketlocket

dizzy-di wrote: »

Thank you, i rang ESA and read out the decision letter word for word, she said it sounds like it is support group, but couldnt say for sure!!!!!! and will get someone to call us tomorrow.

At the job centre they said the support componant may be to do with the WRAG...... its is so confusing, its been one long battle, and just when we thought it was sorted - now this.

I left a copy of the tribunal decision at Job centre, who said they would sent it to ESA for us. They make you question yourself then, and you start thinking are we wrong? despite the judge at tribunal saying you are in support group, you just feel its all going to go wrong again. Sorry for rambling, i am just so fed up with the fighting - surely the tribunal would have sent over the decision.

Frontline staff will not be trained to understand the letters, hence the vague answers. If it is a processing error (the decision has been entered incorrectly on the system), the staff you have spoken to will only be able to read what it says on the system. Someone more experienced should call you back, so hopefully it will be resolved quickly.

dizzy-di_2

HB58 wrote: »

No, the support component is related o the support group. The clue is in the name! I believe that it is currently taking some weeks for the tribunal decision to reach DWP.

Thank you...... yes thats what i understood, but then doubt creeps in, and i know i should know better, over the course of this claim, we have consistently been given wrong information.

Her tribunal was 5 weeks ago, and at the jobcentre today they told me, that a payment had been done today, but based on WRAG, so that will be wrong now..... another wait ahead.

Thanks again.

mikey_bach

its taking four weeks to reach our office from tribunal but if you have faxed the decsion via the Jobcentre should be dealt with much quicker.
as said its definately the Support Group

Cpt.Scarlet

It's the reference to Schedule 3 descriptor 8(a) that puts them in the Support Group

dizzy-di_2

mikey_bach wrote: »

its taking four weeks to reach ours from tribuanl, but if you have faxed the decsion via the Jobcentre should be dealt with much quicker.
as said its definately the Support Group

Yes i left them with a copy of the decision, so hopefully they will sort it out quickly now, she is still recieving £71 per week, not had any letters etc, until today.

Good luck with your case too.

dizzy-di_2

Cpt.Scarlet wrote: »

It's the reference to Schedule 3 descriptor 8(a) that puts them in the Support Group

Thank you for that, i thought it was..... i have read and learned so much from this site, i just had doubts come over me. Feel bit better now, as i said its just one long battle after another with them.

Muttleythefrog

What a mess... if she appealed a WRAG decision then it is possible they haven't yet processed the appeal result (but it sounds like they have processed the result from what you say)... it seems they've probably screwed up by misprocessing the result. Agree with above advices and it would appear she's been placed in support group as she was found to suffer at least once a week loss of control leading to extensive evacuation of the bowel and/ or voiding of the bladder... I presume this makes sense in her case.

At the job centre they said the support componant may be to do with the
WRAG

... it wasn't someone looking for a job was it? If not then they should be!