Zonealarm 7

Cricri

I tried v7.0 and reverted back to v6.5.
First off, the installer is 3x the size of the previous. That wouldn't be a problem if it just installs and runs the stuff needed for the free version, but it doesn't: it installs everything, and runs everything. As a result, I had stuff like context menu options which are grayed out because I was only using the free version.
Besides, v7.0 blocked all my iRC traffic and the option that allows you to enable this kind of traffic is not in the free version. After a lot of digging, I followed their instructions on their website (deleting some files in safe mode), and that didn't help at all.
So I uninstalled, tried to install v6.5 again, and I got a common ZoneAlarm error (I can't remember what it says, but you need to delete the /System32/ZoneAlarm folder manually, luckily I knew about this bug already so didn't waste much time there).
So basically I wasted a couple of hours, and rebooted around 6 times to stay with v6.5.

flossy_splodge

I installed the update last night and now it won't let me access my email through Outlook. There is an error message involving Mail frontier and when I try to close the message it closes Outlook. Help please. How do I remove it and can someone be very kind and explain restore points - where they are and what to do because I am panicking - i need to access email every day. I am on Windows 2000 and on a dial up connection (very very slow). Have never EVER had a problem with my computer as I am very careful normally with protection etc so am really freaked. All help welcomed.:eek:

superscaper

Well I've solved my Zonealarm problem completely. After years of using zonealarm I've just uninstalled and installed Comodo instead. Much smaller program and as a firewall it installs just a firewall and not loads of other rubbish you didn't ask for. I'm not going back to Zonealarm unless they do something about that mailfrontier and a lot more etc.

superscaper

flossy_splodge wrote: »

I installed the update last night and now it won't let me access my email through Outlook. There is an error message involving Mail frontier and when I try to close the message it closes Outlook. Help please. How do I remove it and can someone be very kind and explain restore points - where they are and what to do because I am panicking - i need to access email every day. I am on Windows 2000 and on a dial up connection (very very slow). Have never EVER had a problem with my computer as I am very careful normally with protection etc so am really freaked. All help welcomed.:eek:

It seems it's now an integral part of zonealarm free. Easiest way to get rid of mail frontier unfortunately is to get rid of zonealarm.

Cricri

Or do like me and go back to 6.5 which is quite a fine firewall.
Oh, and set "Check for updates" to "manually"

flossy_splodge

Sorry to be really thick but would you be kind enough to explain exactly how I do the same? I have all the previous versions safely in a folder - do I just use add'remove progs to remove the latest one and then double click again on an earlier one to install it? Thankks for your patience.:o

Cricri

Yes, go to "Start", "All Programs", "Zone Labs" and click "Uninstall".
YOu'll probably have to reboot at some point.
When it rebooted, run zlsSetup_65_737_000_en.exe if you have the very latest 6.5 version to install that again. If you get an error while trying to install it, delete the folder C:\WINDOWS\system32\ZoneLabs and try again.

alared

Think I`ll give Comodo a try.
Zalarm download getting too big.

alared

superscaper

I`ve just installed Comodo and it`s up and running but I`ve got a pop-up from Windows security centre warning my firewall isn`t on.
Any advice

Phantom_Flan_Flinger

ZoneAlarm always recommend a clean Un-install when upgrading or downgrading.

This is how they explain it, as lifted from their forums -

Go into the start menu locate the zonelabs entry and right click on the uninstaller and select properties. Now in the target box you must add a space and then /clean to the end so that it looks something like this
"C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /clean
Click apply and then OK.
Next open ZA and turn off the load on boot option, then reboot and then run the uninstaller.This should get rid of all of ZoneAlarm.
Now go to your windows temp folder and delete everything.
Find the folder named Internet logs and delete it then empty your recycle bin.
For Windows XP: clean your C:\WINDOWS\Prefetch folder. Clean the history in Internet Explorer or your current browser, clean the cookies.
Then empty your recycle bin.
ZoneAlarm should be gone.
Now download and install a fresh copy of Zone Alarm.