No Audio Output device-Dell Latitude d610 win7

kerrypn

Hi hope one of the lovely peeps on here can help

MIL has bought a refurbed dell latitude d610 laptop with windows 7 installed. In the taskbar there is a a message saying no audio output device installed, searched the net but all seems to be old and links to drivers to fix the problem no longer work.
Think it was originally an XP machine-but this was a refurb by a professional company so dont have any details on compatability-this is a straight out of its box question for us.
Any ideas please guys?

Thanks in advance

closed

how old is this machine, bought from a shop?

legitimate version of W7?

check to see if drivers are installed in control panel.

kerrypn

TBH closed I dont know-shhe only bought it last week and was from a professional company-think it was originally an XP machine if that helps?

Legit win7(it is a legit company)

There is a problem with the drivers, little yellow signs in device manager, tried running troubleshooter, to no avail

closed

not that professional if it came like that, missing drivers is a sign of a cowboy.

how much did she pay for it?

http://drivers.softpedia.com/progDownload/Dell-Latitude-D610-SIGMATEL-STAC-975X-AC97-Driver-A02-Download-69924.html

System

The 610 uses a Sigmatel 9751 for audio. No Windows 7 drivers were produced but people are succesfully using the Vista drivers - ftp://ftp.dell.com/audio/R99254.EXE

kerrypn

It was a site recommended by the Open University :eek: thanks for the links will let you know how i get on

Stupid question-driver link-do i click on run or do i unpack and search for it manually?

Toxteth_OGrady

Also try going on your computer to C:/Dell/Drivers/R99254/setup

If the file is there, click on it to install driver.

If Vista driver suggested above doesn't work try http://www.opendrivers.com/download/driver-34252.html

System

kerrypn wrote: »

It was a site recommended by the Open University :eek: thanks for the links will let you know how i get on

Stupid question-driver link-do i click on run or do i unpack and search for it manually?

Save it to a location and then double click on it. It will unpack and automatically run the setup programs

kerrypn

The file R99254 was there-and it is sorted, you are fantastic you lot, thanks from me and the MIL

:iloveyou: you have saved me a headache !

closed

If it didn't come with W7 discs and serial no, you might want to back it up

http://www.macrium.com/reflectfree.aspx

How much was it?

kerrypn

Thanks closed I will, you have converted me to backing up

She says it was £169 so cant complain really, its not the fastest thing in the world but, so she says, neither is she lol!

I can probably find you the link to the website it is off if that helps?

Other than this problem it seems ok, came with office 2007-she wanted cheap and cheerful because she doesnt use it much.

Here we go

http://www.getonlineathome.org/ (MIL gets DLA)