Welcome Loans UK - witholding refund

BugsyBrowne

GLENFUNNYMAN wrote: »

I was attracted to it as I have some money coming but needed a short term fix because I have lived out of the country for a while and as such have no credit record.
I asked my friend if I could use her card to pay an administration fee IF I was offered a loan.She agreed.I was led to believe by Welcome Loans that I had a loan and used her card to pay the fee.
They took the money from her account and there was a totally unsuitable loan arranged.It needed a guarantor which I didn't have. I contacted the police who have said that my friend may have a case.
I had pre-warned Welcome Loans that they did not have her permission to take the money and they still took it.
Watch this space!

Contacted the police:rotfl:

They have a case alright its you a special case.

meer53

BugsyBrowne wrote: »

Contacted the police:rotfl:

They have a case alright its you a special case.

I agree, i bet the Police love taking reports about things like this. I mean they have lots of spare time don't they ?

opinions4u

Marie123 wrote: »

As a redsaxon has said below

I cannot see such a post below. Where?

these companies exist (and continue to exisit) purely on charging and then witholding that fee.

Don't most businesses work the same way?

meer53

I really don't have much time for people who sign up for stuff, give their card details, THEN decide to read about what they're actually paying for. It's quite clear what WelcomeLoans offer on their website. Whats not to understand ? If you receive lots of offers from different companies within minutes of signing up, isn't that what you're paying them for ?

They don't deal with mainstream lenders, they deal with subprime lenders, why are people surprised when they receive offers of loans at extortionate interest rates or ones which require some mug to agree to pay the loan for them ?

They must have some happy customers or they would have folded by now. Won't be long though i would imagine.

greeneyes1_2

Marie123 wrote: »

I applied for a loan with Welcome Loans back in June and decided that I didn't want to use them after all.

Their T&C's stated that I had to write to them to obtain the £69.95 broker fee back from them. They debited this from my account and sent a very aggressive/threatening letter stating that they would take me to court/fine me blah blah if I contested the payment.

I wrote to these clowns within the 14 days cool off period and heard nothing. I sent numerous emails and was eventually told I had to write to their "Legal Compliance Auditor" (whatever!) to obtain my refund.
I have still heard NOTHING.

The FOS have written to them on my behalf and still there has been no reply.

I just want to warn anyone who reads this to steer well clear of these loosers. I will continue to persue them for my money but I suspect many people just get fed up of being ignored and cut their losses so the company wins every time!

[text removed by MSE Forum Team]

I applied to them to i paid the £79,99 no problems i understood was a fee, but then they took 3 more payments of £79.99 of me so in 4 days i had £319.96 took out my bank and left me over drawn more charges and i couldnt pay my mortgage i have emailed every day and rang every day sent my letter in and still no joy now you cant speak to no one just automated service i have been on to my bank and they said there is nothing we can do till 15 days afer the first payment comes out so i waited then got back on to my bank they went through it all and told me they will send out a claim form which will take another 7-10 to get to you, why i dont know anyway still waiting for my form of bank but they did say put as much info in as i can and then i will get refunded within 48 hours of them sending my form back i really hope so i am so fed up with it now :mad: