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Royal Mail refusing to deliver to my door

124

Comments

  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    giraffe69 wrote: »
    We haven't been told whether there has been an assessment and a letter from RM saying the path is a hazard. If there hasn't they should surely be delivering properly.

    RM like ambiguity
    The onus is on the delivery person to make judgments in many cases(managers like to pass the buck and not make decisions on many things)
    So its up to the postie to make the call on many occasions
    eg how do you define a dog thats a risk?
    Is it one that barks inside a door,is in its garden,wandering round the street?
    If its in the street,how does a postie mitigate that?
    skip a house,block or whole street?

    The new leave with neighbour is a classic example. no real set rules/guidelines and pretty much left up to the postie to sort out
  • withabix
    withabix Posts: 9,508 Forumite
    vuvuzela wrote: »
    As he's now been logged in for nearly 4 months, unlikely anything will turn up from him now.

    Maybe he had a nasty accident....
    British Ex-pat in British Columbia!
  • Yorkie1
    Yorkie1 Posts: 12,239 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    OP can't post links even if he wanted to - he's too new a user.
  • Hi completely new here so please be nice!
    I have a very similar problem to the original poster, however where i live is rented and on a farm in an awful state ( the landlords too old to care about revamping) anyway i would agree the pathway to our front door which has the postbox is awful as a result we don't use it ourselves and use our backdoor as a main entrance, we have tried to keep the path clear as possible but resent spending any large amount of money on a home we don't own.
    The problem we have is slightly different to the original poster. The farmers door is about 5 foot from ours and most of the time the postman just puts all the post through his door and he tells me once in a blue moon that he has some for me.
    The above i could cope with however more recently the postman has taken to opening my car and leaving my post on my driving seat, we didn't lock our car before as we are rural but I felt this an invasion of my privacy so started locking it.
    Posty then started putting it under the windscreen wipers (whatever the weather) resulting in lots of ruined mail.
    Most recently just started leaving it on my back step. Being christmas this has included parcels i have bought for presents, the farmer here has dogs and every time the posty has done this the dogs have ripped the lot to shreds. :(
    I have complained to the local sorting office, who say that it won't happen again...it still happening
    We put a postbox in an easy place for posty to use, he ignores it.
    I have now resorted in having anything valuable sent to my mothers which is a 80 mile round trip to collect :(
    Any postys or ex posts have any advice apart from moving!
    I really don't like complaining, but its costing me a fortune, even had my phone cut off cause i hadn't received the bill or reminder and didn't consider it myself till it was cut off (extra £20 for reconnection and late payment on next bill)!
    Also bank statements ripped by the dogs open laying around the farm for all the workers to see.
    Please help
    Merry Xmas
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    shall77 wrote: »
    Hi completely new here so please be nice!
    I have a very similar problem to the original poster, however where i live is rented and on a farm in an awful state ( the landlords too old to care about revamping) anyway i would agree the pathway to our front door which has the postbox is awful as a result we don't use it ourselves and use our backdoor as a main entrance, we have tried to keep the path clear as possible but resent spending any large amount of money on a home we don't own.
    The problem we have is slightly different to the original poster. The farmers door is about 5 foot from ours and most of the time the postman just puts all the post through his door and he tells me once in a blue moon that he has some for me.
    The above i could cope with however more recently the postman has taken to opening my car and leaving my post on my driving seat, we didn't lock our car before as we are rural but I felt this an invasion of my privacy so started locking it.
    Posty then started putting it under the windscreen wipers (whatever the weather) resulting in lots of ruined mail.
    Most recently just started leaving it on my back step. Being christmas this has included parcels i have bought for presents, the farmer here has dogs and every time the posty has done this the dogs have ripped the lot to shreds. :(
    I have complained to the local sorting office, who say that it won't happen again...it still happening
    We put a postbox in an easy place for posty to use, he ignores it.
    I have now resorted in having anything valuable sent to my mothers which is a 80 mile round trip to collect :(
    Any postys or ex posts have any advice apart from moving!
    I really don't like complaining, but its costing me a fortune, even had my phone cut off cause i hadn't received the bill or reminder and didn't consider it myself till it was cut off (extra £20 for reconnection and late payment on next bill)!
    Also bank statements ripped by the dogs open laying around the farm for all the workers to see.
    Please help
    Merry Xmas


    2 points.
    point 1,is there an access issue with the postbox/letterbox?

    point 2,complain,complain & complain
    leaving mail in various locations simply isnt acceptable.
    however be prepared for any issues with the delivery set up on your end to be highlighted
  • Thank you for your reply.
    In all honesty i myself do not venture to the side of the house with the postbox as you have to walk past the farmers dog kennels to get to it. So in that sense I could understand if they weren't to deliver through the letterbox, however they have to go past all this to deliver the farmers post, which he seems to have no problem with?
    So we put a postbox in an obvious place in ease and nearer than the farmers door, but this is still ignored.
    On one of my complaining missions to the delivery office the manager said they were supposed to bring the post back to the office if they couldn't access or find a letterbox.
    The fact they just seem to leave it wherever is the problem.
    Oddly the most I seem to get though the letterbox is junk mail!
  • This reminds me of when Royal Mail deemed my Labrador to be dangerous and sent us a letter saying they'd remove our postal service, if the dog was left in the garden again. It's just an excuse for them not to do something, so we called them and asks them what characteristics Charlie has that makes him dangerous, funnily enough they didn't answer. They just apologised instead.
    “Washing one's hands of the conflict between the powerful and the powerless means to side with the powerful, not to be neutral. ”
    ― Paulo Freire, Pedagogy of the Oppressed
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    custardy wrote: »
    RM like ambiguity
    The onus is on the delivery person to make judgments in many cases(managers like to pass the buck and not make decisions on many things)
    So its up to the postie to make the call on many occasions
    eg how do you define a dog thats a risk?
    Is it one that barks inside a door,is in its garden,wandering round the street?
    If its in the street,how does a postie mitigate that?
    skip a house,block or whole street?

    The new leave with neighbour is a classic example. no real set rules/guidelines and pretty much left up to the postie to sort out
    samc1234 wrote: »
    This reminds me of when Royal Mail deemed my Labrador to be dangerous and sent us a letter saying they'd remove our postal service, if the dog was left in the garden again. It's just an excuse for them not to do something, so we called them and asks them what characteristics Charlie has that makes him dangerous, funnily enough they didn't answer. They just apologised instead.

    I refer you back to this
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    samc1234 wrote: »
    This reminds me of when Royal Mail deemed my Labrador to be dangerous and sent us a letter saying they'd remove our postal service, if the dog was left in the garden again. It's just an excuse for them not to do something, so we called them and asks them what characteristics Charlie has that makes him dangerous, funnily enough they didn't answer. They just apologised instead.
    As above, it'll be down the individual postie's call and perception on the day. My parent's dog is the friendliest and softest dog there is but like all dogs, yours included, will defend it's territory against any stranger who encroaches it. This may only be in the form of "acting" aggressive and barking, and I stress ours would never attack, but to a stranger this could seem dangerous so why be surprised if a postie doesn't want to enter your garden whilst your dog is loose.
  • melbell
    melbell Posts: 488 Forumite
    Don't worry Custardy won't bite, He will defend Royal Mail to the death as he loves them a lot.
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