Phone number for Head Office of O2

Does anyone have a human telephone number for O2 head office, rather then usual bods who know nothing?

All1

Comments

  • Buzby
    Buzby Posts: 8,275 Forumite
    Do you speak Spanish?

    Seriously, nobody at Slough deals with customer facing issues. It is better to chase the right people, than waste time with the wrong ones!
  • Buzby wrote: »
    It is better to chase the right people, than waste time with the wrong ones!

    Having spent 9 months trying to get just ONE person from O2 to sort out my problems I regretfully have to say I find your response a bit glib :D
    Do you have a name and a number to contact these "right" people ?

    I have even written to Ronan Dunne - I didn't even get an acknowledgement from his office - but several weeks later I did get a call from their totally useless "customer services" asking if I had a problem :mad::mad::mad:

    After I went through the same rigmarole with them (for the umpty third time) they said they would investigate and call me back that evening - that was 15 days ago and I am still waiting ...................
  • sharpy2010
    sharpy2010 Posts: 2,471 Forumite
    Hahahahahahaha did you seriously think that writing to the managing direct would even elicit a response?! I suspect your letter went straight in the bin! They have customer service departments for a reason, use them!
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    sharpy2010 wrote: »
    Hahahahahahaha did you seriously think that writing to the managing direct would even elicit a response?! I suspect your letter went straight in the bin! They have customer service departments for a reason, use them!

    Your post is just cynical nonsense. :)
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    Having spent 9 months trying to get just ONE person from O2 to sort out my problems I regretfully have to say I find your response a bit glib :D
    Do you have a name and a number to contact these "right" people ?

    I have even written to Ronan Dunne - I didn't even get an acknowledgement from his office - but several weeks later I did get a call from their totally useless "customer services" asking if I had a problem :mad::mad::mad:

    After I went through the same rigmarole with them (for the umpty third time) they said they would investigate and call me back that evening - that was 15 days ago and I am still waiting ...................

    I had a totally different experience. When I wrote to the CEO's office, I had someone, not from Customer Service, call me the very next day. Problem sorted.
  • sharpy2010 wrote: »
    Hahahahahahaha did you seriously think that writing to the managing direct would even elicit a response?! I suspect your letter went straight in the bin! They have customer service departments for a reason, use them!

    If you had bothered to actually read my post then perhaps, just perhaps, you wouldn't have written your moronic post !
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