We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Listing Removed due to trademark breach

Hi - Wonder if anyone can help?

I've just recieved an email from Ebay saying that my listing (for a well-known toy brand) has been removed due to a trademark breach.

Unfortunately, I cannot find my original listing to review it and see where the breach may have occurred.

Does anyone know if you can access a removed listing?

Also, I had copied the description from the back of the items box - do you think this is where I went wrong? It was mostly just measurements and contents.

Would like to try and relist again, but don't know if this is allowed?

Many thanks
«1

Comments

  • F&L
    F&L Posts: 570 Forumite
    You can't view a listing that's been removed and you risk suspension if you try to list it again. You only get so many warnings before being suspended.

    Many brands don't allow their products to be listed on ebay. Which brand was it? If you tell us the brand we'll be able to tell you if the brand either doesn't allow their products to be sold on ebay or only sold by authorised retailers.
  • soolin
    soolin Posts: 74,449 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It would also be A breach to cut and paste details from the manufacturers website.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • helpaid
    helpaid Posts: 26 Forumite
    Thanks for the quick response. It was an Air Swimmers fish. Didn't realise that some brands don't allow their products to be sold on Ebay - don't want to risk being suspended so wont try and list it again.

    Having a clear-out of the kids toys - do Ebay have a list that I can access to find out what brands you are not allowed to list? Dont want to make the same mistake again.
  • helpaid
    helpaid Posts: 26 Forumite
    soolin wrote: »
    It would also be A breach to cut and paste details from the manufacturers website.

    Hi - it wasn't taken from website but did copy from back of box so probably the same.
  • There seem to be lots of those air swimmers fish on Ebay - did you use a stock photo?
  • helpaid
    helpaid Posts: 26 Forumite
    No - I always use my own photo's.
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If the item is privately owned there is no law agaist selling anything on Ebay, if you own it you can sell it anywhere you want. What the company are doing is forcing Ebay to remove the listing as they are not allowing a copyright to be published on their site.
    Most brands, designer in particular, ban their retail partners from listing on Ebay, although it's not against the law they will lose their account if caught.
    When I was in menswear I sold mostly middle of the road brands, Firetrap Teddy Smith etc, and with every account I had, not one of them would allow me to sell on Ebay. The brands repution does not like it.
  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    It might be the blurb you wrote out (surprising though, I do that for most books I list and I didn't have any trouble selling a pack of oracle cards in that way) - but I wouldn't just assume anything or relist it until you get confirmation from eBay or the company as to what you specifically did wrong. The listings up there now might not have been reported yet - so always tread carefully with a removed listing.
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
  • F&L
    F&L Posts: 570 Forumite
    I've never heard of this brand but a quick search on google brings up a few websites which suggest the brand is only allowed to be sold in the UK through authorised retailers. When ebay remove listings I think they provide an email address of someone you can contact at the Company concerned. You could contact them and advise it's a one-off, original toy that you're selling and see if they'll allow you to. By the looks of it there are a lots of fakes of this brand being sold.
  • helpaid
    helpaid Posts: 26 Forumite
    Think this may be the case, have checked the email again and it says that it can "confuse buyers about the source of your item or your relationship with the trademark owner".

    Might be because this was brand new and unopened (kids rec'd this as a gift but I never got round to buying a helium canister).

    My friend is doing a car-boot next week so will see if she can sell it for me instead.

    Thanks everyone for all your help - hadn't ever seen this before.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.