Aol

Susie_Wong_2

Hi folks,

I am on AOL silver and in January I received an email from them saying my speed would be increased and I would receive an email once this has been done, not suprisingly I haven't heard anything else fron Aohell since.

Has any silver subscribers had their speed increased?

lab-lover

Hi there, no, i am on silver and never had an e-mail from aohell(thats pretty spot on when i have a problem).
xx

Tom_Jones

Spoke to Cust services yesterday they said mine will be upgraded by at the latest mid May

siCTR

I too am on AOL silver. I was fed up with the cost of their service compared to Sky, so phoned up to request a Migration Authorisation Code to transfer provider.

They instantly offerred me the following package:

AOL Platinum, 8MG unlimited downloads
Netgear Wireless Router
AOL Talk (free evening & weekend calls)
12 Month minimum contract

Total Cost - £9.99 per month (plus one-off fee of £25 for the router).

Apparently after the 12 month minimum term I will still only pay £9.99 per month. The customer service rep stated that this package was available to anyone who has been with AOL from 2005 onwards, although even if you're a newer customer it may worth be trying for this deal.

Si

Susie_Wong_2

Cheers folks, When I got the email I thought it would have been done pretty quickly.

Si, I don't know if I can b bothered trying to get anything out of aol since i upgraded to broadband I have had nothing but problems with them and I don't know if I want to stay with them.

cobra

Hey Guys,

You'll get all details for AOL on this thread.

http://forums.moneysavingexpert.com/showthread.html?t=221299&page=26

siCTR

Susie_Wong wrote: »

Cheers folks, When I got the email I thought it would have been done pretty quickly.

Si, I don't know if I can b bothered trying to get anything out of aol since i upgraded to broadband I have had nothing but problems with them and I don't know if I want to stay with them.

Fair enough. Maybe I've been lucky - been with AOL for over three years and never had a problem.

TylieTiger

Looks like thats two of us. I also rang up and asked for my MAC. When asked why, I told them I have been offered a better deal by Sky. They offered me AOL Platinum for £9.99 a month and AOL Talk free for a year. Result!!!:beer: