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Orange pay monthly help needed

hi.
I wonder if you can help me . I got a 30 day sim only contract from e2save . e2save says I can upgrade on the 17.08.12, but when I phone Orange they say I can not upgrade. as I need to have the account for 90 days ?. who is messing me around here as I'm not happy with both Orange and e2save . my contract ends on the 17th of august . I hope some one can help . thanks
.

Comments

  • Jon_01
    Jon_01 Posts: 5,931 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    When did the contract begin?

    If it's less than 90 days ago, I think Orange are right. They won't let anyone upgrade until they've seen a clear acc for 3 months...
  • Jon_01 wrote: »
    When did the contract begin?

    If it's less than 90 days ago, I think Orange are right. They won't let anyone upgrade until they've seen a clear acc for 3 months...

    It's started on the 18/07/12
    .
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Why do you want to 'upgrade'? Is it because you are having problems with getting a contract with a phone because of your credit history? If so, it is naive to expect that having a sim-only contract for 30 days can change anything.
  • kayester
    kayester Posts: 1,844 Forumite
    Tenth Anniversary Combo Breaker Debt-free and Proud!
    you wont be able to upgrade until 3 months, OR 3 months clear billing, if your direct debits fail in them 90 days etc they wont give you a contract (espeshially if thats the reason you took the sim only!)
    216/2018 (make ££ in 2018)

    Grocery challenge
    Jan 227/400
    swagbucks target 2018 1452/27375
  • I'm pretty sure this has now been changed to 6 months too
This discussion has been closed.
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