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Help Needed on Next Step

I have today received an offer from Barclays offering to pay me a good gesture of £1840 out of the £3031 that they owe me.

Can anyone please tell me the next step i need to take as i do not feel that this is an acceptable offer.

Thanks

Comments

  • nickmack
    nickmack Posts: 4,435 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Jemski wrote: »
    I have today received an offer from Barclays offering to pay me a good gesture of £1840 out of the £3031 that they owe me.

    Can anyone please tell me the next step i need to take as i do not feel that this is an acceptable offer.

    What stage are you currently at?
  • Only at the beggining i think!

    I have sent the first letter to Barclay's requesting the money they owe me back.

    Barclays sent a letter to acknowledge recipt and i have now recived a letter offering me a good gesture sum.
  • Bakeybadoo
    Bakeybadoo Posts: 810 Forumite
    Send them the 2nd letter, with a paragraph saying that you accept that amount as partial settlement but that you intend to continue with your claim for the full amount.
    :: BCSC #71 but now discharged! ::
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